Catering/Marketing Specialist

Brand summaryFirehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,200 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations. Job descriptionWe are looking for the next ROCK STAR to join our family at Firehouse Subs® Restaurant! As catering is a vital component for our business, we are searching for a Catering/Marketing Specialist. This person must understand the importance of the customer experience and understand that they are the "Face" of Firehouse Subs. What we are looking for:Previous sales experience preferable.Computer skills, MS Word and Excel, Social Media platformsIndividual who is self-motivated and follows a scheduleMust have own vehicleValid Drivers license, Clean drivers record and InsuranceCold call sales toolsOutside sales or previous marketing experience a plusHave flexible scheduleFood Safety training Catering Responsibilities:Work with the Operator to create a marketing planExecute the marketing planPromote, prepare and provide pleasant and responsive catering experiencesProvide amazing customer service and product to local businesses, schools and community organizationsCall on local businesses and organizations; encouraging them to engage catering services for their social and business eventsBuild relationships within the community (community events, distributing food and catering menus to local businesses, setting up cross-promotions and school programs)Identify current and future customer service requirements by establishing rapport with potential and actual customersMaintain customer satisfaction by investigating and resolving complaints about food quality and/or serviceOur Catering/Marketing Specialist will need to know all aspects of catering food preparation - Prepare sandwiches, salads, soups and baked goods in a safe, secure, legal, and healthy work environment by establishing, following, and enforcing sanitation and quality of food preparation and service standards and procedures; conforming to regulations.