Catering Operations Area Lead (South Bay/East Bay))

At Zerocater, we believe food is one of the most effective ways to increase employee productivity. We build custom corporate catering and cafeteria solutions employees’ love while saving companies millions of dollars as they transition to the hybrid workplace. Our corporate catering and cafeteria products are powered by revolutionary technology that learns employees’ unique tastes and preferences to customize meals for every company we feed. We’re building a once in a generation company that’s disrupting the $186 billion dollar industry.

The Catering Operations Area Lead will manage daily meal operations for high-profile clients, focusing on logistics at the core of our business. This hands-on role is ideal for those who thrive in fast-paced environments, enjoy problem-solving, and feel proud when customer satisfaction is at its highest. At Zerocater, we promote career growth, offering opportunities in a dynamic industry. Reporting to the Catering Operations Area Manager, you'll play a key role in enhancing workplace dining experiences. If you're a proactive leader eager to make an impact, this is the perfect role for you!

What you will do:

• Support Onsite Teams: Cover planned absences as scheduled and cover unplanned absences as needed
• Train/Lead by Example: Train new On-Site Specialists and ensure consistency in quality and level of service provided aligns with Zerocater standards
• Facilitate Inventory: ordering and transfer of Catering supplies from the Zerocater office to our various client sites throughout your assigned area
• Customer Experience: Greeting guests, interacting to ensure they are satisfied with the service, responding to requests, and addressing any questions/concerns they may have
• Misc: Other tasks as designated by department management

Qualifications for success:

• Experience training and leading a team
• Background in hospitality and food service is a must; catering experience is a plus
• Detail-oriented and able to stay focused and organized while multitasking
• True team player, willing to collaborate with others to ensure smooth execution
• Responsible and an attentive candidate that can work effectively with little supervision

Physical requirements:

• Able to lift at least 40 pounds
• Able to kneel, crouch and bend
• Able to walk up and down flights of stairs
• Able to stand & walk for 3-4 hours on shift
• A valid driver’s license and ability to pass a MVR\

Compensation:

• This is a full-time hourly position at $24 per hour
• You must have availability to work Monday through Friday 6am-8pm
• A typical schedule is 30-40 hours per week

Location: The role covers the South Bay (Sunnyvale, Santa Clara, and San Jose), with occasional travel to San Ramon and San Leandro for coverage, as well as Berkeley for events.

What we offer: 

Not only will you have the opportunity to grow your career with other food-obsessed colleagues who have a shared passion for creating delight for customers, but you will also work alongside a highly collaborative team that values leading with trust and respect, and taking smart risks.

• 401k match with immediate vesting (we match up to 3% of up to 6% that you defer)
• 2 weeks of PTO, 11 paid holidays, 5 days of sick time, plus 8 hours of volunteer time 
• Low to no-cost comprehensive health, dental and vision coverage (Anthem Blue Cross) 
• Employee Assistance Program (EAP) that addresses the mental and emotional well-being of our team members
• Employer-paid life, short-term and long-term disability insurance
• $100 monthly wellness stipend
• $35 monthly cell phone stipend
• Commuter Benefits: Pre-tax money that can be used for parking or public transportation
• Equity 

“The shared meal elevates eating from a mechanical process of fueling the body to a ritual of family and community, from the mere animal biology to an act of culture.”

- Michael Pollan

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you need assistance or an accommodation due to a disability, please contact us at accommodations@zerocater.com

Zerocater builds revolutionary corporate catering and cafeteria solutions employees love while saving companies millions of dollars as they transition to the hybrid workplace. With its Cloud Cafe, Hybrid Cafe, Managed Cafe, and Event Cafe products; Zerocater has built corporate cafeteria and office catering programs for companies of all sizes from growing startups to the Fortune 500. Thousands of companies like Robinhood, Datadog, Airtable, and McKinsey choose Zerocater for the customized, consistent, and diverse meal experiences its products offer, while also reducing costs by giving companies the flexibility to only pay for the employees who come into the office. Zerocater currently offers its corporate cafeteria and office catering products in the San Francisco Bay Area, New York, Chicago, Los Angeles, Boston, Austin, Denver, Seattle, and Washington D.C. with additional markets in the U.S. and Canada coming online every month. Since completing YCombinator in Winter 2011, Zerocater has raised $38.5M from leading investors including Cleveland Avenue, Remus Capital, Romulus Capital, Struck Capital, SV Angel, Keith Rabois, Yuri Milner, Paul Buchheit, and Justin Kan. For more information visit zerocater.com and follow @Zerocater on Facebook, Instagram, LinkedIn, and Twitter.
For more information, please visit: zerocater.com.

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