Catering Sales Manager At South Shore Harbour Resort & Conference Center

Concord Hospitality is seeking a proactive and results-driven Catering & Sales Manager to lead social catering events, including weddings. This role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule, including weekends (Tuesday-Saturday), is required.

As a Concord leader you will:

• Inspire greatness in your team.
• Encourage and support team members to reach their full potential.
• Create a work environment that is a Great Place to Work for All.
• Lead with integrity, transparency, respect and professionalism.
• Care for your team and their families.

Key responsibilities:

• Sell and manage social catering events, including guest rooms, banquet food & beverage, and upselling contracted groups
• Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs
• Collaborate with hotel departments to ensure flawless event execution and guest satisfaction
• Generate new business through solicitation, networking, and follow-up with past clients
• Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records
• Lead pre-event, on-site, and post-event communications to ensure service excellence
• Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods
• Conduct site tours for prospective clients and facilitate client meetings as needed
• Train, delegate, and guide staff to ensure smooth operation of events and service standards

Qualifications:

• Minimum 1 year experience in catering sales, event planning, banquet management or hotel sales
• Strong communication, negotiation, and organizational skills
• Ability to work a flexible schedule including weekends, and thrive in a fast-paced environment
• Guest-focused with attention to detail and a commitment to delivering outstanding service

Why Join Concord?

We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Medical, dental, vision, life, and disability insurance
• 401(k) with company match
• Tuition assistance
• Discounted hotel stays
• Training, development, and career advancement opportunities
• Eligibility for a performance-based bonus upon attainment of objectives

Pay range $52,655 - 55,000 annually - hourly, non-exempt role.

Our culture is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. At Concord, we value and support our associates, offering opportunities for growth while fostering a fun and engaging workplace. We are Concord!

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All."