Administrative Skills, Budgeting, Catering Services, Communication Skills, DOS Operating System, Data Analysis, Delphi, Dental Insurance, Food and Beverage Industry, Interpersonal Skills, Life Insurance, Negotiation Skills, Organizational Skills, Pricing, Revenue Growth, Sales, Sales Management, Time Management, Typing, Vision Plan
Job Summary:
We are seeking a dedicated individual to join our team as a Catering Sales Manager at the Embassy Suites Uptown Charlotte. As the Catering Manager, you will be responsible for maximizing revenues in catering and assigned group segments through account management, solicitation, and generation of new business by executing assigned action plans in accordance with CMC Hotels Sales/Catering Policies and Procedures.
We offer our associatesan array of benefits, based on eligibility, including:
- Competitive wages based on experience
- Quarterly Incentives
- Paid Vacation
- Holiday Pay
- Medical, Dental, Vision insurance
- Personal Leave
- 401k
- Life Insurance
- Short-Term & Long-Term Disability
- Hotel Room Discounts
Responsibilities:
- Monitor and manage all aspects of pre-event, event, and post-event details for assigned events and groups.
- Strong knowledge in wedding and social events.
- Capture group business related to meeting room space and standalone groups.
- Maintain a proactive approach to target meeting room and group segments.
- Utilize Delphi database to log sales activities, produce contracts, and track lost business.
- Understand assigned markets and STR Report.
- Analyze data to make informed decisions.
- Meet budgeted meeting room, catering revenues, and other assigned segments.
- Meet with clients, conduct property tours, and promote hotel facilities.
- Supervise and attend the setup and implementation of events and meetings.
- Communicate effectively with relevant departments to ensure proper service of accounts through accurate BEO's.
- Issue accurate menus and pricing in coordination with DOS/GM/F&B Manager.
Qualifications:
- Minimum of 2 years of hotel sales experience.
- Bachelor's degree preferred.
- Passion for hotel sales.
Technical Skills:
- Exceptional people skills to build trust and relations.
- Strong organizational and time management skills.
- Ability to network within the business arena.
- Proficiency in clerical tasks, typing, filing, and computer use.
- Capability to qualify potential clients and negotiate effectively.
- Good understanding of the competition and market offerings.
- Extensive knowledge of food and beverage standards.
- Creative knowledge of catering layouts for meeting rooms.
Join our team at CMC Hotels where we believe in Growing People. Our associates are at the core of our success, and we value recognition, growth, and success within our organization. Be part of a team that consistently exceeds operational and financial expectations while delivering exceptional hospitality to our guests.