Job Summary
The Catering Sales Manager is responsible for attainment of assigned catering/banquet goals tied to the overall performance of the hotel. The individual will be responsible for effectively
soliciting and securing new accounts, as well as servicing clients/groups where applicable. The Catering Sales Manager will report to and work in conjunction with the Director of Sales &
Marketing to achieve the hotel’s revenue and market share goals for hotel. The focus on catering sales may vary based on the respective operations.
Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.
Education & Experience
• High School diploma or equivalent required; previous Catering Sales experience preferred.
• Demonstrate creativity and knowledge of food and beverage desired.
• Must have a valid driver’s license for the applicable state.
• Must possess developed verbal and written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.
• Experience with professional selling skills desired: opening, probing, supporting, closing
• Must be proficient in general computer knowledge especially Microsoft Office products
• Must be able to work independently and simultaneously manage multiple tasks, strong organization and presentation skills.
Job Duties & Functions
• Effectively attain assigned sales and revenue goals, as well as solicitation call goals.
• Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Social, Corporate, Business, or as applicable by property.
• Grow existing relationships with assigned accounts specific to Leisure, Business Travel (BT), and/or Groups, as applicable by property.
• Monitor and evaluate trends within your market segment.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Adheres to Eofficial Enterprises, Inc., established regulations, company standards, catering/meeting standards and related catering sales metrics.
• Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
• Ensure that the Daily Event List, Banquet Event Order/Guarantee Sheet and Ten Day Event Schedule are generated on a timely basis and ensure accuracy.
• Maintain strong visibility in local community and industry organizations, as applicable.
• May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc.
• Attend daily/weekly/monthly meetings and any other functions required by management.
• Perform any other duties as requested by the General Manager or Director of Sales & Marketing.