About The Marriott Phoenix Resort Tempe at The Buttes:
This unique resort offers breathtaking valley views, over 40,000 square feet of versatile indoor and outdoor event spaces, and 353 newly renovated guest rooms. Our diverse dining outlets include the award-winning Top of The Rock restaurant, celebrated for its excellence with multiple diner’s choice awards.
Job Title: Catering Sales Manager.
Qualifications:
A minimum of 3 years of hotel catering sales experience with a proven track record of success is required.
In-Market experience is preferred.
Excellent leadership and communication skills.
Must be willing and have the ability to work a varied schedule that may include nights, weekends and holidays.
Responsibilities:
Book group events within the group booking parameters, ensuring that sales progress seamlessly and accurately by following established process and procedures.
Markets include: Weddings and Social Events.
Up-sell products and services, closing the best opportunities for the property based on market conditions and property needs.
Meet and greet clients, conduct property tours, promote facilities and services, and answers client inquiries.
Close sales by collecting client deposit and signed contract.
Confirm final billing accuracy prior to and then process the final bill.
Call individual corporate clients by telephone to solicit annual, weekday, and weekend business.
Develop client menus, write contracts and letters, as well as organize all other arrangements as they relate to social events and weddings.
Document clearly and accurately all contract details into property system.
Assist guest with needs for equipment rentals, AV/technology, decorating, room set ups, etc.
Identify operational challenges associated with a group and determine how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.
Ensure site inspections/visits; verify that the business is turned over properly and in a timely fashion for quality service delivery.