GENERAL SUMMARY:
Under minimal supervision, this role is responsible for managing insurance accounts receivable for Henry Ford Health (HFH). The position ensures the accuracy and completeness of patient financial, insurance, and demographic information in accordance with established policies and procedures, enabling compliant claim submissions to third-party payers. Responsibilities include resolving payer denials, following up on claims requiring additional payer response, and overseeing the billing and collection of payments across all HFH hospitals, outpatient clinics, and employed physician practices.
EDUCATION/EXPERIENCE REQUIRED:
- High school diploma or equivalent is required.
- Minimum of two (2) years of experience in an office or healthcare-related environment is required.
- Prior experience in a healthcare revenue cycle role is preferred.
- Familiarity with medical terminology is preferred
- Understanding of CPT/HCPCS codes and revenue coding is preferred.
- Knowledge of insurance guidelines and billing processes, including claim submission, denial management, and routine follow-up.
- Completion of college coursework in accounting, business, or healthcare administration is preferred.
- Strong verbal and written communication skills to effectively interact with colleagues, supervisors, and managers.
- Ability to work independently with minimal supervision.
- Excellent organizational and time management skills to prioritize tasks and meet third-party payer requirements.
Additional Information
- Organization: Corporate Services
- Department: CBO Insurance Recovery - HB
- Shift: Day Job
- Union Code: Not Applicable