Job Title: Targeted Case Manager – Certified Community Behavioral Health Center (CCBHC) Location: Penn Yan , NY Employment Type: Full-Time. Schedule: Monday - Friday, 8:30a-4p. Job Summary: The Targeted Case Manager for the Certified Community Behavioral Health Center (CCBHC) plays a key role in improving client health outcomes by addressing behavioral health, mental health, and social determinant needs. This position supports clients by coordinating clinical and non-clinical services and helping them navigate these systems effectively. The CCBHC employs a high-quality, consistent set of protocols for screening, intake, outreach, navigation, and care coordination, ensuring clients receive the necessary resources to meet their recovery goals. Required Qualifications: High School Diploma or GED required. Minimum 1 year of related experience, preferably in Behavioral Health. Proven ability to establish supportive client relationships. Ability to perform duties in a stable, consistent, and predictable manner. Valid NYS Driver’s License in good standing. Preferred Qualifications: Associate degree in a Health Care–Related Field. Required Skills and Competencies: Communication: Excellent written and verbal communication skills. Ability to effectively communicate with culturally diverse individuals, staff, and service provider agencies. Knowledge & Experience: Familiarity with local behavioral health systems and resources addressing social determinants of health. Experience with MS Excel and strong data collection and entry skills. Problem-Solving: Strong organizational, time management, and problem-solving skills. Ability to remain calm and effective in crisis situations. Interpersonal: Skilled in establishing supportive, collaborative client relationships.F
Finger Lakes Addiction Counseling and Referral Agency Inc