Ready to be the go-to person for CDK system needs??
Capital Automotive Group is looking for a CDK Administrator who knows dealership systems inside and out and can confidently bridge the gap between technology, accounting, and dealership operations.
This is more than a “keep the DMS running” role. You’ll be a key resource for our dealerships and leadership team — managing CDK access and security, troubleshooting issues, supporting accounting and operations, working with vendors, and helping our stores get the most out of their systems. If you’re a CDK pro, problem-solver, systems thinker, and dealership person at heart, we want to talk to you!
What You’ll Be Doing:
Administer and support CDK Drive across multiple dealership locations
Manage CDK user setup, permissions, security keys, and access
Partner with dealership accounting teams on general ledger, schedules, journal entries, and month-end close
Support system needs across Sales, F&I, Service, Parts, and Accounting
Troubleshoot CDK and DMS issues, identify root causes, and implement solutions
Document system changes, processes, and troubleshooting steps
Work closely with store leadership, corporate teams, CDK, and other technology vendors
Evaluate requests and determine the best solution — including knowing when to say “no” when a request creates unnecessary risk
Support reporting, integrations, data needs, and system functionality
Assist with DMS-related projects, including acquisitions, conversions, consolidations, and new-store implementations
Provide occasional after-hours and month-end support when system issues or close requirements demand it
Travel to Capital locations as needed
What We’re Looking For:
Required:
3+ years of hands-on CDK Drive experience in a dealership or dealer group environment
Strong working knowledge of dealership accounting and month-end processes
Experience with CDK user setup and security key administration
Solid understanding of dealership operations across Sales, F&I, Service, Parts, and Accounting
Strong troubleshooting and problem-solving skills
Ability to understand both department needs AND system capabilities
Excellent documentation and follow-through
Professional communication skills and the confidence to work with everyone from dealership teams to corporate leadership and vendors
Valid driver's license and ability to travel between locations
Flexibility to provide occasional after-hours and month-end support
Even Better If You Have:
Multi-rooftop or dealer group CDK administration experience
CDK certifications or completed CDK training programs
Experience with CDK Fortellis, 3PA integrations, APIs, or DMS data extraction
Experience with Power BI, Tableau, or other reporting/BI tools
DMS conversion, acquisition, or dealership consolidation experience
SQL or comparable query/reporting experience
Familiarity with the FTC Safeguards Rule in a dealership environment
Experience supporting multiple OEM franchises
Why Capital?
At Capital Automotive Group, Our Greatest Capital is Our People.
We’re growing, moving fast, and building something great together. That means we’re looking for people who bring ideas, solve problems, take ownership, and aren't afraid to roll up their sleeves and get things done. You’ll have the opportunity to make a real impact across a growing dealership group while working alongside a team that values collaboration, accountability, and getting better every day.
If you know CDK, understand dealerships, and love solving problems — let's talk. We’d love to have you on the Capital team!
Capital Automotive Group is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment and consider all qualified applicants without regard to legally protected status.