CDL Required Service Support Representative (SSR)

Job Description

CDL CLASS A ROUTE SUPPORT DRIVER

Service Support Representative (SSR)

Halifax Linen Service - Corporate Branch | Roanoke Rapids, NC

Do you like driving, staying active, working with customers, and having variety in your workday?

Halifax Linen Service is looking for a dependable and flexible CDL Class A Route Support Driver to join our Corporate Service team as a Service Support Representative (SSR).

This is not a line-haul-only driving position and it is not a traditional customer-service position. The SSR is the person we count on to step in wherever the Service Department needs support - covering an RSR route, riding as a jumper/helper, operating a tractor-trailer or straight truck, or completing special deliveries and pickups.

WHAT YOU'LL DO

• Cover established customer routes when a Route Service Representative (RSR) is absent, on vacation, in training, or when additional coverage is needed.
• Ride with RSRs as a jumper/helper to help complete routes safely and efficiently.
• Safely operate tractor-trailers, straight trucks, and other assigned Halifax Linen Service vehicles.
• Load and unload linen products; deliver clean products and retrieve soiled products.
• Complete special deliveries, pickups, exchanges, and other Service Department assignments.
• Learn multiple routes, customer locations, service requirements, and delivery procedures.
• Complete required vehicle inspections and route, delivery, pickup, and vehicle documentation.
• Communicate customer, route, product, or vehicle concerns promptly to the appropriate supervisor.
• Step in wherever the Service Department needs support to help ensure customer commitments are met.

WHAT WE'RE LOOKING FOR

A valid Class A Commercial Driver's License (CDL) is required at the time of hire.

• Ability to meet Halifax Linen Service driver qualification requirements and maintain an acceptable driving record.
• Experience safely operating commercial vehicles, including tractor-trailers and/or straight trucks.
• Dependable attendance, punctuality, and a strong commitment to safety.
• Availability for early morning start times, primarily Monday-Friday, with occasional weekend work based on business needs.
• Willingness to perform both commercial driving AND physically active multi-stop route work.
• Ability to repeatedly enter and exit vehicles, load and unload products, and work throughout customer locations.
• Ability to learn different routes and adjust when assignments, schedules, or priorities change.
• Ability to work independently while covering a route and as part of a team while serving as a jumper/helper.
• Professional communication and conduct when representing Halifax Linen Service at customer locations.

ROUTE EXPERIENCE? WE WANT TO TALK TO YOU.

Commercial linen or uniform route experience is preferred, but candidates with strong experience in similar route-based industries will also be considered.

Relevant backgrounds include linen/uniform service, beverage delivery, foodservice distribution, route delivery, route sales/service, commercial multi-stop delivery, and similar distribution or service operations.

Experience as a jumper/helper, relief driver, route driver, Route Service Representative, or similar hands-on commercial delivery professional is especially desirable.

THIS JOB IS PHYSICAL

• Stand and walk throughout the workday, including walking up to five miles per day.
• Sit for prolonged periods while operating a vehicle and frequently enter and exit company vehicles.
• Climb stairs; balance; stoop; kneel; push; and pull.
• Repeatedly lift and/or move up to 25 pounds using proper lifting techniques.
• Use hands and fingers to handle products, tools, equipment, and vehicle controls.
• Reach above shoulder height and below the waist.
• Load, unload, carry, deliver, and retrieve linen and other products.

YOU MAY BE A GREAT FIT IF...

You're the person people can count on when plans change. You're willing to step onto a different route when someone is out, help load or unload the truck, work beside an RSR as a jumper one day, and take responsibility for route coverage the next.

You understand that this role combines commercial driving, physical work, teamwork, customer interaction, and flexibility - and that safely completing the route and taking care of the customer are part of the job.

JOIN THE HALIFAX TEAM

For 80 years, Halifax Linen Service has been committed to serving our customers, employees, and communities.

To faithfully serve our Halifax family of customers, employees, and communities.

If you're a dependable Class A CDL driver looking for a hands-on position with variety, responsibility, and the opportunity to support a strong Service team, we'd like to hear from you.

Company Description

Since 1946, Halifax Linen Service has been a leader in providing advanced uniform and linen programs and services to   customers in food & beverage, healthcare, hospitality, service and industrial industries throughout North Carolina, South Carolina, Virginia, northern Georgia, and surrounding areas. Advanced laundry management systems, efficient plant operations, green technology, hygienically certified, high-tech equipment and facilities, RFID tracking solutions, and many advanced technology-driven options establish Halifax Linen Service as a high-tech textile solutions provider for the industry. 

Benefits

• 401(K)
• Dental Insurance
• Major Medical
• Paid time Off (PTO)
• Vision Insurance
• Short Term Disability