Administrative Management, Administrative Skills, Advertising, Agricultural Equipment, Asset Management, Cargo/Freight, Communication Skills, Construction, Construction Equipment, Construction Support, Contract Management, Contract Processing, Contract Review, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Service Operations, Customer Support/Service, Develop and Maintain Customers, Documentation, Equipment Maintenance/Repair, Equipment Rentals, Equipment Specification, Heavy Equipment/Vehicles, Internet Auction Software, Lead Generation, Lead Management, Logistics, Marketing, Marketing Campaign, Microsoft Office, Mining Equipment and Machinery, Online Marketing, Organizational Skills, Performance Analysis, Pricing, Promotional Programs, Record Keeping, Rentals, Resolve Customer Issues, Revenue Growth, Sales, Sales Administration, Sales Operations, Sales Support, Software Administration, Team Player, Telephone Skills, Time Management, Transaction Processing/Management, Transportation and Logistics
CE Division Sales, Marketing & Rental Coordinator
Location: Salt Lake City, UT
Department: CE Division Sales Operations
Reports To: Rental/Asset Manager - CE President
Position Overview
At Arnold Machinery Company, we believe that exceptional customer service and operational excellence drive our success. We are seeking a highly organized and customer-focused CE Division Sales, Marketing & Rental Coordinator to support our Construction Equipment Division through sales administration, equipment marketing, rental contract management, customer support, and equipment logistics.
This role serves as a central point of coordination between customers, sales representatives, branch personnel, rental operations, transportation providers, auction partners, and internal departments to ensure equipment is effectively marketed, rental transactions are accurately processed, and customer inquiries are handled promptly.
The ideal candidate has at least five years of experience in equipment sales support, marketing coordination, rental operations, contract administration, logistics, or customer service within the construction equipment or related industries.
Key Responsibilities
Sales & Marketing
- Manage equipment listings across online marketplaces, auction platforms, and company-approved advertising channels.
- Maintain accurate and up-to-date equipment inventory information.
- Coordinate print and digital marketing initiatives supporting equipment sales and rentals.
- Monitor listing performance and recommend opportunities to improve visibility and lead generation.
- Assist with promotional campaigns and marketing activities.
Lead Management & Customer Support
- Serve as the first point of contact for incoming equipment sales and rental inquiries.
- Answer customer calls and respond to equipment availability and pricing requests.
- Qualify and distribute sales leads to the appropriate branch or sales representative.
- Maintain customer activity and lead tracking within CRM systems.
Rental Operations
- Prepare, process, and maintain rental contracts, renewals, extensions, exchanges, and off-rent documentation.
- Review contracts for accuracy and completeness.
- Monitor contract status and maintain organized records.
- Assist with contract audits and resolve documentation discrepancies.
- Support rental utilization and revenue objectives.
CRM & Sales Administration
- Maintain customer, prospect, and equipment records within IronConnect, Texada iQuote, and related systems.
- Generate sales, marketing, and operational reports.
- Support the sales team with administrative and customer account functions.
Transportation & Logistics
- Coordinate third-party transportation and freight providers.
- Obtain transportation quotes and schedule equipment deliveries.
- Track equipment movements and communicate status updates to customers and internal teams.
Equipment Remarketing
- Coordinate equipment submissions to auction and remarketing platforms including Machinery Trader, IronPlanet, Bidadoo, Ritchie Bros., and other approved channels.
- Manage equipment listings, documentation, photographs, inspections, and auction scheduling.
- Track auction performance and remarketing results.
Qualifications
- Minimum of five (5) years of experience in sales support, marketing coordination, rental administration, contract management, logistics coordination, customer service, equipment operations, or a related field.
- Equivalent combinations of industry experience and training may be considered.
- Strong organizational, communication, and customer service skills.
- Proficiency with Microsoft Office applications.
Preferred Qualifications
- Experience within the construction, mining, heavy equipment, agricultural, material handling, or equipment rental industries.
- Working knowledge of heavy equipment specifications and lifecycle management.
- Experience with CRM systems, rental software, and contract administration.
- Advanced Microsoft Office skills, including Excel.
Success in This Role
- Accurate and timely processing of rental contracts and documentation.
- High-quality equipment listings that maximize visibility and lead generation.
- Efficient coordination of equipment transportation and logistics.
- Effective lead management and customer communication.
- Strong support of company sales growth, asset utilization, and customer satisfaction.
Benefits
- 100% Company-Paid Medical Premiums (for employees and their families)
- Paid Vacation, Sick Leave & Holidays
- Dental and Vision Insurance Options
- 401(k)/Roth Retirement Plan with Company Match
- Quarterly and Annual Bonus Programs
- Company Stock for Employees with 5+ Years of Service
Why Join Arnold Machinery?
At Arnold Machinery, we dont just sell equipment-we build careers. Our employees are supported by a culture built on integrity, teamwork, innovation, and exceptional customer service. Join an organization where your contributions directly impact our customers success and the continued growth of one of the Wests leading equipment dealerships.
Additional Information
This job description is not intended to be all-inclusive. Duties and responsibilities may change as business needs evolve.
Arnold Machinery Company is an Equal Opportunity Employer and participates in E-Verify. We are committed to providing reasonable accommodations for qualified individuals with disabilities in accordance with applicable laws.