CE Service Administrator

Job Description:

Job Title: CE Service Administrator

Location: Plano, TX

Pay Rate: 19.00/hour

Schedule: Regular Business Hours | Monday - Friday | 8:00 AM to 5:00 PM (hours may vary)

• Please note, this is a fully on-site role

Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices and appliances located in Plano, TX.

Top Skills:

• Expense reporting
• CE network experience
• Administrative support

Responsibilities:

• Create all system access points for CE service network, including MFA and mapping requests
• Maintain dispatch status and PUMIs for network
• Issue and track contract terminations and system access closures
• Process onboarding of new technicians, approvals, and uniform orders
• Support admin team for upcoming amendment projects, payment verifications, missing payments
• Support admin team for SMDF review and processing
• Support CE On-site evaluation checklist in assessment portal.
• Work with Assessment team to confirm scheduling of assessments.
• Review assessment results, enter remaining data, and load final scores to the management system.
• Summarize assessment progress in weekly reports to management.
• Analyze and evaluate the process audit results for service centers and present a performance review to upper management.
• Work with regional managers for improvement plans when necessary.

Requirements:

• Bachelor's Degree w/ equivalent years of work experience
• 2+ years working experience in a corporate setting w/ experience in operations/project coordinating & Field Service or administration
• Great communication skills; highly organized - working w/ vendors and communicating with service network as well as upper management.
• Highly flexible, quick to learn w/ ability to adapt to using various systems; Will need to deliver/communicate information from assessment throughout various platforms and team members
• Greater than 2 years of professional experience required

Preferred Qualifications:

• Experience in Field Service or administration preferred
• Organized with the ability to prioritize and multitask
• Ability to work in a cross-functional, high-demand environment
• Collaboratively work with other departments
• Strong communication skills with the ability to communicate with the service network as well as upper management
• Team player that is willing to learn and grow within our Care team.Strong Microsoft Excel (including use of pivot tables and formulas), Word, and PowerPoint skills required

Staffmark talent working with this client receive competitive compensation and a great benefits package!

Benefits Include:

• Medical
• Dental
• Vision
• 401k
• Paid Time Off, + more!

For immediate consideration, Apply now!

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.