CENTER AIDE IV- ARTS & HISTORY- TEMP

CENTER AIDE IV- ARTS & HISTORY- TEMP

Salary

$16.00 - $19.51 Hourly

Location

Cary, NC

Job Type

Temporary, Part-Time

Job Number

26-02577

Department

Parks, Recreation and Cultural Resources

Division

Cary Art Center

Opening Date

05/08/2026

Closing Date

5/29/2026 11:59 PM Eastern

FLSA

Non-Exempt

Bargaining Unit

N/A

• Description
• Benefits
• Questions

Description

The Cary Arts Center and Page-Walker Arts & History Center are seeking outgoing individuals at least 18 years of age who are enthusiastic about giving back to the community by serving in an administrative role; providing exemplary customer service to citizens visiting or contacting our facilities for programs, classes, performances, rentals and special events.

As a Center Aide, you will be part of our citizen support team. Your passion for providing exceptional customer service contributes to our high level of customer satisfaction. Often you will be the initial contact with our citizens, communicating in an open, helpful, and engaging manner, focusing on finding the right solution with each person.

This is a part-time, non-benefited, year-round position, up to 20 hours a week, with a maximum of 999 hours per year.

Locations

Cary Arts Center: 101 Dry Avenue, Cary

Page-Walker Arts & History Center: 119 Ambassador Loop, Cary

Typical Tasks

• Provide a warm welcome to all visitors, as well as above and beyond customer service via in-person, telephone, or email
• Respond to in-person inquiries in a timely manner with quality service skills
• Handle room reservation inquiries for private reservations, programs, and events
• Work rentals and Special Events
• Assist with the setup and takedown for events and programs
• Proactively identify facility needs and suggest solutions
• Keep citizens in the loop by providing Town information and materials or redirect the citizen to the appropriate staff
• Notifies patrons of cancelations, changes or updates
• Model personal behavior that is consistent with the Town of Cary values and complies with Cary's policies and procedures
• Open and/or close and secures the facility when assigned
• Register citizens for Parks, Recreation & Cultural Resources programs, maintains citizen account records, and sell items
• Provide town information and materials to citizens or redirects the citizen to the appropriate staff
• Assists in the orientation and training of new temporary staff
• Enforces Cary's policies and procedures
• Perform other job-related tasks as required.

Knowledge, Skills and Abilities

• General knowledge of computers and related software
• General knowledge of standard office practices, procedures, and filing systems maintenance
• General knowledge of cash collection procedures
• Ability to remain organized, multitask, and meet deadlines
• Ability to communicate with coworkers and the public tactfully and constructively
• Ability to work independently
• Ability to understand and carry out verbal and written instructions
• Ability to acquire knowledge of policies, procedures and services of the center, division and department

Minimum and Preferred Qualifications

Education and Experience

Requires a combination of education and experience equivalent to a high school diploma/GED.

Preference will be given to candidates who possess the following:

• Some in-person customer service experience.
• Knowledge of computers and some Microsoft Office 365 proficiency

Physical Requirements

Work in this class requires an employee to be able to hear and talk in order to communicate with the public. An employee must be able to climb, walk unassisted and move about freely in order to interact with patrons. Must be able to lift moderately heavy items (up to 40 lbs.), such as chairs, 6-foot folding tables, sports equipment and rolling bleachers. Visual acuity is needed to read typewritten and handwritten materials and to view a computer terminal. Part of the work in this class is clerical in nature and may require sitting and use of a computer for extended periods of time.

Conditions of Employment

Requires drug testing and background check (which may include criminal history check, SBI finger-printing, motor vehicle records check, education verification and credit history review) and satisfactory reference checks prior to employment.

Cary ensures equal employment opportunities (EEO) are provided to all employees and applicants for employment without regard to age, sex, race, color, religion, national origin, disability, political affiliation, marital status, veteran status, or genetic information.

Temporary, Seasonal, and Intern Employees

Cary employs temporary and seasonal employees and interns who generally are scheduled to work on a short-term basis. Employees hired as a temporary or seasonal employee, or as an intern, are not eligible for the Town of Carys full-time employee benefits package.

01

This is a year-round, part-time position (less than 20 hours per week). Are you available for part-time work only?

• Yes
• No

02

Please list any days/times you are regularly UNAVAILABLE.

03

Please select which schedule coverage you are interested in and available for. (Select all that apply)

• I have a flexible schedule that would allow me to cover shifts due to vacations, sickness, meeting, etc at the Cary Arts Center.
• I am available to cover shifts and work rentals/special events on varying schedules (including weekends) at the Page-Walker
• I am available to work varying weekend hours at the Cary Arts Center AND Page-Walker.
• I am available for and interested in having a regularly assigned shift each week.

04

Do you have a combination of education and experience equivalent to a high school diploma/GED?

• Yes
• No

05

What is your level of proficiency in Microsoft Office 365 (Word, Outlook, Excel, Teams, PowerPoint)?

• None
• Basic
• Intermediate
• Advanced

06

Provide a brief overview of any in-person customer service experience that you have. If you do not have this experience, please enter N/A.

07

Please select the following option that aligns with your interest and experience.

• I HAVE experience working with clay and AM interested in working at the Clay Studio desk at the Cary Arts Center.
• I do NOT have experience working with clay and AM interested in working at the Clay Studio desk at the Cary Arts Center.
• I HAVE experience working with clay and am NOT interested in working at the Clay Studio desk at the Cary Arts Center.
• I do NOT have experience working with clay and am NOT interested in working at the Clay Studio desk at the Cary Arts Center.

08

If you selected option 1 (I HAVE experience working with clay and AM interested in working at the Clay Studio desk at the Cary Arts Center) please provide a brief description of your experience. Otherwise, type N/A.

09

Do you have experience in general office clerical work, including the use of standard office machines (such as copiers, office telephones, etc.?) Note: Details MUST be included in the "Work Experience" section of your application.

• Yes
• No

10

What interests you most about working at The Cary Arts Center and the Page-Walker Arts & History Center and what make this position a good fit for you?

Required Question

Employer Town of Cary

Address 316 N. Academy Street, Human Resources

Cary, North Carolina, 27513

Phone 919-469-4070

Website http://www.carync.gov