Full-time: Competitive annual salary of $55,000–$65,000
Part-time/PRN: Competitive hourly rate of $26.44–$31.26
On-site role (San Antonio, TX)
Lead operations in a high-touch, performance-focused environment
Own team performance, client experience, and center operations
About Us
Kairos is an outcomes-focused pain relief and recovery center built to help people feel better in their bodies and lives—not through quick fixes, but through intentional, whole-person care. We integrate service, science, and performance to support real, lasting results.
This is not a franchise model or high-volume operation. Our environment is focused, personalized, and designed to optimize human performance through elevated care and experience.
What You’ll Do
Lead daily operations, including opening/closing, scheduling, and client flow
Manage, mentor, and develop therapists and support staff
Oversee all client touchpoints—from intake through follow-up
Ensure compliance with safety, brand, and service standards
Partner with marketing and community groups to drive awareness and referrals
Track performance metrics and adjust strategies to meet operational and financial goals
Key Outcomes
Client Growth & Engagement: Drive a 20% increase in client and membership numbers within the first year
Operational Excellence: Maintain consistent execution of systems with 5% variance
Team Leadership: Achieve 90% team engagement through strong leadership and development
Experience Quality: Maintain a 4.8 average Google review through exceptional client experience
Financial Performance: Own center P&L and meet monthly revenue and margin targets
What We’re Looking For
Required:
3+ years of leadership experience in wellness, healthcare, fitness, or related environments
Proven ability to manage teams and coach toward performance goals
Strong organizational and operational management skills
Ability to thrive in a high-tempo, service-focused environment
Excellent communication and leadership presence
Preferred:
Bachelor’s degree in business, healthcare administration, sports/wellness, or related field
Certifications in massage therapy, fitness, or other wellness modalities
Experience managing P&L and performance metrics
Background in hospitality-driven or client experience–focused environments
What Sets You Apart
You lead with both structure and empathy
You can balance operational discipline with a high-touch client experience
You take ownership and drive results without needing constant direction
You value both performance outcomes and human connection
You’re motivated to build something meaningful—not just manage it
What We Offer
Comprehensive benefits package available to eligible full-time employees
Paid time off and paid holidays for eligible employees
401(k) retirement plan (if applicable)
Flexible scheduling
Employee discounts on services
Hands-on exposure to advanced wellness and performance systems
A purpose-driven, high-performance team environment
Opportunity to shape and grow a center with real impact
Schedule & Work Environment
Employment options include full-time, part-time, and PRN opportunities.
On-site role in San Antonio, TX; may travel between Alamo Ranch and Stone Oak locations as needed for coverage
High-touch, hospitality-driven environment
Performance-focused setting with a strong emphasis on outcomes and experience
Non-franchise model with autonomy and leadership ownership
Next Steps
To apply, please send your resume and a short video introduction (2 minutes max) to apply@kairosrelief.com, sharing:
Why this role aligns with your strengths and leadership style
What you’ve built, led, or improved that made a measurable impact
Qualified candidates will be contacted for the next steps in the interview process.
Let’s Talk If…
You’re tired of rigid, franchise-style operations and want more ownership
You want to lead a center that genuinely helps people transform
You thrive when integrating care, service, and performance
You’re ready to build something meaningful and high-impact