Coaching, Communication Skills, Customer Experience, Fitness, Follow Through, Healthcare, Healthcare Administration, Leadership, Maintain Compliance, Marketing, Massage Therapy, Mentoring, Operational Strategy, Operations, Operations Management, Organizational Skills, Performance Analysis, Performance Metrics, Performance Tuning/Optimization, Profit & Loss, Profit & Loss Management, Revenue Planning, Safety Compliance, Sports, Systems Maintenance, Team Lead/Manager
Quick Snapshot
- $26.44 – $31.26/hour
- Part-time, on-site role (San Antonio, TX)
- Lead operations in a high-touch, performance-focused environment
- Ownership over team, client experience, and center performance
About Us
Kairos is an outcomes-focused pain relief and recovery center built to help people feel better in their bodies and lives—not through quick fixes, but through intentional, whole-person care. We integrate service, science, and performance to support real, lasting results.
This is not a franchise model or high-volume operation. Our environment is focused, personalized, and designed to optimize human performance through elevated care and experience.
What You’ll Do
- Lead daily operations, including opening/closing, scheduling, and client flow
- Manage, mentor, and develop therapists and support staff
- Oversee all client touchpoints—from intake through follow-up
- Ensure compliance with safety, brand, and service standards
- Partner with marketing and community groups to drive awareness and referrals
- Track performance metrics and adjust strategies to meet operational and financial goals
Key Outcomes
- Client Growth & Engagement: Drive a 20% increase in client and membership numbers within the first year
- Operational Excellence: Maintain consistent execution of systems with 5% variance
- Team Leadership: Achieve 90% team engagement through strong leadership and development
- Experience Quality: Maintain a 4.8 average Google review through exceptional client experience
- Financial Performance: Own center P&L and meet monthly revenue and margin targets
What We’re Looking For
Required:
- 3+ years of leadership experience in wellness, healthcare, fitness, or related environments
- Proven ability to manage teams and coach toward performance goals
- Strong organizational and operational management skills
- Ability to thrive in a high-tempo, service-focused environment
- Excellent communication and leadership presence
Preferred:
- Bachelor’s degree in business, healthcare administration, sports/wellness, or related field
- Certifications in massage therapy, fitness, or other wellness modalities
- Experience managing P&L and performance metrics
- Background in hospitality-driven or client experience–focused environments
What Sets You Apart
- You lead with both structure and empathy
- You can balance operational discipline with a high-touch client experience
- You take ownership and drive results without needing constant direction
- You value both performance outcomes and human connection
- You’re motivated to build something meaningful—not just manage it
What We Offer
- Competitive hourly pay
- Flexible scheduling
- Employee discounts on services
- Hands-on exposure to advanced wellness and performance systems
- A purpose-driven, high-performance team environment
- Opportunity to shape and grow a center with real impact
Schedule & Work Environment
- Part-time, on-site role in San Antonio, TX; may travel between Alamo Ranch and Stone Oak locations as needed for coverage
- High-touch, hospitality-driven environment
- Performance-focused setting with a strong emphasis on outcomes and experience
- Non-franchise model with autonomy and leadership ownership
Next Steps
To apply, please send your resume and a short video introduction (2 minutes max) to apply@kairosrelief.com, sharing:
- Why this role aligns with your strengths and leadership style
- What you’ve built, led, or improved that made a measurable impact
Qualified candidates will be contacted for the next steps in the interview process.
Let’s Talk If…
- You’re tired of rigid, franchise-style operations and want more ownership
- You want to lead a center that genuinely helps people transform
- You thrive when integrating care, service, and performance
- You’re ready to build something meaningful and high-impact
