About the Role: The UPS Store #3271 in Somers, NY is looking for a motivated and hands-on customer-facing Manager to oversee daily operations, lead the team, and maintain strong operational standards in a busy The UPS Store location. The ideal candidate will:
Perform store opening and closing duties and ensure operational readiness
Oversee daily operations, ensuring a smooth and efficient store workflow
Recruit, train, schedule, and coach team members to achieve performance goals
Lead by example to deliver world-class customer service
Support inventory management, ordering, and vendor relationships
Organize staff for optimum coverage of Store hours
Review and approve payroll and timesheets
What We Offer
Competitive salary consistent with work experience and qualifications. Premium for prior The UPS Store management experience.
Additional bonus opportunities as the business grows
Consistent hours – no late nights (stores close at 6:30 PM weekdays, 5:00 PM Saturday, 3:00 PM Sunday)
Paid training and continuous leadership development
Health insurance
Paid vacation, holidays, and sick time
Employee discounts on products and services
What We’re Looking For
5+ years of customer-facing retail management experience
Proven leadership and team-building skills
Strong communication, problem-solving, and organizational abilities
Proficiency in Microsoft Office, Adobe Suite, and POS systems
Reliable, professional, and goal-oriented
Available to work weekends as needed
Higher education preferred
New York Notary Public commission preferred
Job Type: Full-time
Benefits:
Employee discount
Health insurance
Paid time off
Paid training and development
Numbers & Facts
Location
Somers, NY
Job Type
Full-time
Skills
Adobe Product Familyunmatched
Business Growthunmatched
Coachingunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Health Insuranceunmatched
Higher Educationunmatched
Inventory Managementunmatched
Leadershipunmatched
Microsoft Officeunmatched
Operationsunmatched
Organizational Skillsunmatched
Point of Sale (POS) Systemsunmatched
Problem Solving Skillsunmatched
Retail Managementunmatched
Store Closingunmatched
Store Openingunmatched
Team Lead/Managerunmatched
Training/Teachingunmatched
Vendor/Supplier Relationsunmatched
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