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Center Manager

Covelo Direct (a Division of ZOE Holding)

Youngstown, OH

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JOB DETAILS
SKILLS
Budgeting, CPR Certification, Clinical Support, Coaching, Communication Skills, Cross-Functional, Customer Support/Service, Establish Priorities, Finance, First Aid, Healthcare, Interpersonal Skills, Leadership, Metrics, Operations, Operations Management, Performance Analysis, Plan Meetings, Process Improvement, Quality Assurance, Reporting Dashboards, Staff Development, Staff Requirements, Treatment Plan
LOCATION
Youngstown, OH
POSTED
30+ days ago

Center Operations Manager

This position is well suited for an operations leader who enjoys supporting seniors through coordinated, all-inclusive care. You will oversee daily center operations, guide clinical and non-clinical teams, and make sure participants receive the services they need to stay safe and supported. The focus is on strong leadership, consistent communication, and smooth program delivery.

What You’ll Do
• Oversee day-to-day operations for the center and ensure high-quality participant care
• Coordinate center activities including daily interdisciplinary meetings, care planning, and follow-up tasks
• Communicate participant changes and support development of the interdisciplinary plan of care
• Partner with clinical and support departments to improve processes, programs, and staff engagement
• Participate in quality initiatives and support compliance with state and federal program requirements
• Build relationships with local providers, vendors, and referral sources to support participant enrollment
• Monitor center performance and utilization targets using dashboard metrics
• Manage staffing needs, scheduling, and center budget in collaboration with finance
• Work cross-functionally on new processes and programs that support service improvement

Supervisory Responsibilities
• Hire, coach, and support team leads and center staff
• Build a positive workplace culture across teams
• Partner with HR, Training, and Quality to support education and ongoing staff development

What You’ll Need
• Bachelor’s degree required; master’s degree preferred
• At least 5 years of leadership experience in a healthcare operations setting
• Experience supporting an interdisciplinary team is preferred
• Prior experience working with frail or elderly populations or willingness to complete training
• Strong communication and interpersonal skills across diverse stakeholder groups
• Ability to prioritize and manage multiple operational needs at once
• CPR and First Aid certification or ability to obtain

How to Apply
If this sounds like the type of leadership role you’re looking for, apply to be considered. We will reach out with next steps.

This pay range represents Covelo Direct's good faith minimum and maximum range for this role at the time of posting. Actual compensation offered will be dependent on a variety of factors, including, but not limited to, the candidate's experience, qualifications, and location. 

We consider qualified applicants with criminal histories, consistent with the California Fair Chance Act and applicable local ordinances. Covelo Direct is an Equal Employment Opportunity Employer. 

About the Company

C

Covelo Direct (a Division of ZOE Holding)

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