Central Billing Supervisor

Central Billing Supervisor

Salary

$66,634.04 Annually

Location

Waukegan, IL

Job Type

Full-Time

Job Number

15740

Department

Health Department

Division

Finance

Opening Date

06/10/2026

Salary Grade

Salary.8

• Description
• Benefits
• Questions

General Description

The Central Billing Supervisor is a valuable member of our Finance team who is assist the Revenue Cycle Manager in the planning, implementation, and evaluation of the billing office. This role is also responsible for the generation of all EDI files to Medicaid, Medicare, and Private Insurance. The Central Billing Supervisor is responsible for all file transfer errors from the clearing house, monitoring the accounts receivable levels for specific funding sources, auditing assigned billing information for compliance to funding source requirements and medical coding standards, and more.

Scheduled Hours: 40 hours per week

Essential Functions

• Generate the data to and from funding sources using EDI or other means as required; analyze the feedback from the funding sources regarding the actual data submitted.
• Generates and analyzes a variety of statistical and management reports for the Health Department, such as accounts receivable aging, service utilization trends, and billing activity for certain funding sources.
• Oversee the billing and collections for Medicaid, Medicare, private insurance, and other third-party payers.
• Supervise the review of billing claims prior submission and task back improperly documented claims back to the provider or appropriate staff for corrections.
• Supervise and support the Health Department billing function and provide direction and billing technical assistance as needed to the support staff and providers involved in data collection.
• Assists in the interpretation and analysis of management data to maintain accuracy of the billing information and to effect improvements.
• Assist with the resolution of claim information to secure payments from Managed Care Organizations.
• Acquires and utilizes knowledge of the LCHD/CHC NextGen system to accurately and effectively coordinate requirements between the LCHD providers, front desk and the funding agencies.
• Uses the NextGen patient management system, Tableau, and personal computer spreadsheets to create reports.
• Manage the resolution and ensure that all rejections are reconciled with the billing information as directed.
• Ensures timely and accurate entry of hospital charges.
• Perform periodic audits of billing information for compliance with certain funding agencies' requirements.
• Responds to inquiries, gives appropriate information and referrals, and documents, if necessary.
• Displays positive attitudes and behaviors in the accomplishment of job duties.
• Participates in staff meetings, in-service training, and seminars to facilitate professional growth and maintain current certification related to billing if required.
• Undertakes joint ownership of processes.
• Takes a personal stake in the success of the organization.
• Must meet minimum productivity expectations.
• Maintains an awareness of professional involvement/collaboration with community resources.
• All other duties as assigned.

Knowledge Skills Abilities and Education Required

• Ten years of computerized medical billing experience with at least five years of previous supervisory billing experience with a large and diverse FQHC medical, dental and mental health organization.
• Successfully receive a certificate in medical billing within six months of hire.
• NextGen practice management is preferred
• Thorough understanding of third-party payments, Medicaid, Medicare and electronic claims submission.
• Experience with the State of Illinois billing requirements in a managed care environment are preferred.

Supplemental Information

As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community.

Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at https://lakecountyil.attract.neogov.com/health-department.

At this time, you must live in Illinois or Wisconsin to be eligible to work at Lake County Health Department. You can find our salary grades at https://www.lakecountyil.gov/4515/Salary-Grades. For unionized positions, a list of our collective bargaining agreements can be found here: https://www.lakecountyil.gov/2686/Collective-Bargaining-Agreements.

Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.

The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.

Here at the Health Department, we are proud to employ a diverse workforce of dedicated individuals focused on promoting the health and well-being of all who live, work, and play in Lake County. We are committed to cultivating an inclusive culture that values diversity of thought and collaboration, enabling each employee to perform at their maximum potential and to more effectively work with clients, patients, and employees. We offer:

• Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees
• Paid Time Off to support work-life balance
• IMRF Pension and 457 retirement plans
• Paid Parental Leave
• Tuition Reimbursement

You can find more details on our benefits on our website at https://lakecountyil.attract.neogov.com/health-department/p/benefits.

01

How many years of computerized medical billing experience do you have?

• Less than 1 year
• 1 - 2 years
• 3 - 5 years
• 6 - 10 years
• 10+ years

02

Please summarize your relevant experience.

03

Describe (in detail) your supervisory experience. Explain how many employees you have supervised and the nature of the roles.

04

Can you describe your experience working with third-party payments, Medicaid, Medicare, and electronic claims submission? Please provide specific examples of your responsibilities, the systems you used, and the types of claims or reimbursement processes you managed.

05

Please share why you are interested in working for this program and how your experience directly relates to this opening.

Required Question

Employer Lake County

Department Health Department Address 3010 Grand Avenue

Waukegan, Illinois, 60085

Phone 847-377-8000

Website https://www.lakecountyil.gov/148/Health-Department-Community-Health-Cente