Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services – a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.
WHAT WE'RE LOOKING FOR:Job Summary:
As our Central Intake Coordinator, you will make a difference by performing intake functions including clinical and financial review of all referrals as designated by hospital assignment, which includes submitting insurance benefit verifications and prior authorizations. Additionally, in this role you will approve or escalate referrals based on clinical or financial capabilities of each campus. You will collaborate with multiple referral sources including hospital systems, case managers and individual facility leadership team at a minimum.
Roles and Responsibilities:
• Monitor hospital portals for new referrals, confirms receipt of referral in portal.
• Coordinate the initial intake and clinical assessment of each referral received, and work referrals to green, yellow, or red-light status.
• Communicate received referrals with corresponding hospital liaison for further follow up.
• Send all received referrals for benefit verification.
• Document all received referrals in the Customer Relationship Management software.
• Utilize portals for documentation of status of each referral (accepted, denied, considering).
• Escalate clinical yellow light referrals to campus clinical support for clinical determination.
• For referrals not Medicare A primary, work up med cost out and send to Divisional Vice President for approval as required.
• Evaluates referral to be assigned to the appropriate campuses based on payer source and bed availability.
• Supports sales throughout initial referral process.
• Other duties as assigned.
Qualifications:
• Education: Associate Degree
• Experience: 3-5 years
Physical Requirements:
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.
WHERE YOU'LL WORK : Location: US-KY-Louisville LET'S TALK ABOUT BENEFITS:· Competitive salaries and weekly pay
· 401(k) Company Match
· Mental Health Support Program
· Student Loan Repayment and Tuition Reimbursement
· Health, vision, dental & life insurance kick in on the first of the month after your start date
· First time homebuyers' program
· HSA/FSA
· And so much more!
Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged.
Six months of training, orientation and fun!
We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period – a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.
As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.
FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.
Since 1997, we’ve dedicated ourselves to being the best healthcare company in the Midwest by providing exceptional, comprehensive care to seniors in every community we serve. We operate multiple senior health communities throughout Kentucky, Indiana, Ohio and Michigan. To meet every need of the aging population, we have designed our communities to offer a full range of services, from independent and assisted living, to skilled nursing and rehabilitative services. Whether a resident requires short-term rehabilitative care, or ongoing nursing care, our programs help our residents live the highest quality of life possible.
At Trilogy Health Services, our motto of being compassionately committed to excellence in customer service is evident in everything we do. We believe that our company culture, values, and superior service standards are what define “The Trilogy Difference.†Not only do we provide excellence in customer service to each resident, but we are also committed to serving those around our residents, including our communities and our employees.
The Trilogy culture is built upon our Trilogy Service Standards, which emphasize exceeding customer expectations in all areas, including resident activities and programming, fine dining, family care and employee care to name a few. Each service standard is designed to provide an exceptional service experience, whether you are a Trilogy resident, family member, employee or community member. Cultural Leadership is the driver for our success, and our cultural map that guides us on our journey is our Mission Statement.