Responsibilities:
Job Summary: As a CM Bakery Manager, responsible for the overall direction, coordination, and evaluation of the Bakery department, and get to know our Customers, and treat them to excellent service. Supervises a team of Partners.
Key Responsibilities & Essential Functions:
Management
Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engaging in resolving Partner-related matters
Responsible for interviews, performance reviews and Partner feedback, and training and developing Partners as well as writing department schedules
Provides superior customer service and develops and leads a team to provide customer service at the highest level in all areas
Sales
Responsible for selling products for promotional and special events throughout the store
Accountable for merchandising department to maximize sales, ensuring appropriate abundance and effective presentation through signage and art display and effective promotion of services and products
Ensures product delivered to customers is of optimum quality and presentation and in-stock conditions are maintained
Maintains multiple vendor relationships
Works with other department managers to effectively deliver results
Maintains a high degree of product knowledge
Ensures that all government and company regulations and standards for product freshness, safety, refrigeration and sanitation are met
Works to achieve set department budget that contributes to the stores long range goals
Monitors and manages product assortment, shrink, labor, and wrap expenses to meet budget goals
Ensures appropriate planning to meet weekly and long-term budget goals
Conducts weekly forecasting and production planning for product assortment
Oversees product ordering and inventory controls
Generate new sales and maintain current client relationship
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Qualifications & Key Requirements:
Work Experience:
Scratch Production experience is preferred -
Proven experience in Bakery Operations management -
Experience managing teams of at least bakers and experience training new bakers to achieve proficiency -
Knowledge/Skills/Abilities:
Leads team of Bakery Partners -
Love of all things Bakery, a passion for food and a passion for selling -
Proficiency on computer systems -
Proven interpersonal and communication skills including ability to develop and deliver recommendations -
Ability to handle stressful situations -
Analytical skills -
Ability to plan, organize and prioritize -
Proven ability to develop teams including delegating tasks -
Basic financial acumen and knowledge of financial terms like Sales/GP% and their application to department goals -
Must be able to work flexible shifts -
Education:
Successful completion of Central Market University -
Licenses/Certifications:
Successful completion of Central Market University Upon Hire - Required
Physical Demands & Working Conditions:
Function in a fast-paced, retail environment, in detailed and precise tasks
Work with Customers, staying attentive to their needs
Occasionally reaches at overhead, reaches at shoulder, reaches at knee, reaches at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push/pull, pinch, utilize fine motor skills
Frequently stand, walk
Constantly reaches at waist, grasp
Must be able to demonstrate the ability to lift up to 50 lbs
Must be able to demonstrate the ability to manage in excess of 70 lbs. It is the responsibility of the individual partner to never lift beyond his/her own safe lifting limit. If the partner feels that an item is too heavy to lift, push/pull, and/or carry, the partner must: (1) break the box down into lighter/smaller, more manageable components, which he/she is comfortable with safely handling; (2) ask for assistance from another partner; or (3) ask for assistance from a manager.
While performing the duties of this job, the employee is: Occasionally exposed to hot, cold, loud noises and wet conditions.
While there may be exceptions, the measurements noted are generally defined as: (Occasional: 0-2.5 Hours, Frequently: 2.5-5.5 Hours, Constantly: 5.5+. Based on an 8-hour workday)
The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Last revised: 02/01/2025
Numbers & Facts
Location
Plano, Texas
Job Type
Full-time
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