Central Processing Clerk

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

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Position Summary:
We have an exciting opportunity to join our team as a Central Processing Clerk.

In this role, the successful candidate will be responsible for performing a number of routine tasks relating to the processing of specimens and the return of results to the Medical Staff.

Job Responsibilities:

• Collects specimens from the pneumatic tube system or delivery person.
• Verifies that each specimen is accompanied by transmittal or manual requisition.
• Verifies that each specimen is properly collected.Verifies that each specimen has label with name and medical record number.
• Verifies that the information on the label matches that on the transmittal or requisition and that the information on the transmittal is complete and accurate.
• Sorts, processes and distributes specimens. Sorts, racks and accessions specimens according to established procedures, making sure that special comments and instructions are observed.
• Processes stats and specimens with time-sensitive protocols in a timely manner.
• Labels specimens correctly with barcode labels and delivers specimens and labels to the appropriate laboratory.
• Order sun-coded tests from manual requisitions, on the L.I.S.Registers patients and orders tests on the Epic system and L.I.S.
• Investigates and troubleshoot basic specimen problems.
• Notifies areas of specimens not labeled, incorrectly collected or with names that do not match the transmittal or manual requisition and follows-up to assure timely response.
• Thoroughly investigates problem to obtain optimum solution. Assists laboratory staff with CPA related specimen problems.
• Documents all specimen problems on the Problem Specimen Form clearly and completely.
• Notifies supervisor of all problem specimens and refers the complex problems to him/her.
• Keeps abreast of all procedure changes and implements to assure accuracy work quality
• Answer telephones. Provides customer service to Laboratory and Medical staff. Answers telephones promptly, converses courteously and directs calls in a professional manner.
• Responds promptly to laboratory and medical staff who come to the CPA.
• Provides accurate information to inquiries from the medical staff.
• Faxes results to physicians offices or other institutions after following the protocol for protecting the confidentiality of the information.
• Responds promptly to requests to make tests Stat or to add test to an order that was already received.
• Performs routine support functions. Does the routine maintenance of the L.I.S peripheral devices and fix or reports printer problems.
• Performs support functions unique to shift (computer backup, blood collection tasks etc).
• Replaces ribbons and restock paper on the high speed printers and replace labels on the Label printers.
• Clears jams and restocks paper in the copy machines. Replenishes CPA supplies (gloves etc) on a daily basis.
• Performs other duties as assigned.

Minimum Qualifications:

• High School Diploma or the equivalent.
• Good communication and interpersonal skills.

Preferred Qualifications:
Some Science courses. Previous medical/laboratory experience. Knowledge of typing.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $51,681.39 - $51,681.39 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here