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Central Quality Manager

Foxconn WI

Mount Pleasant, WI

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JOB DETAILS
SKILLS
Analysis Skills, Automation, Best Practices, Communication Skills, Continuous Improvement, Corrective Action, Cross-Functional, Customer Escalations, Customer Relations, Documentation, ERP (Enterprise Resource Planning), Electrical Components, Electronics Manufacturing, External Audit, Functional Testing, IPC Standards, ISO (International Organization for Standardization), ISO 9001, In-Circuit Testing, Industry Standards, Internal Audit, Leadership, Lean Six Sigma, Lift/Move 25 Pounds, Maintain Compliance, Manufacturing, Manufacturing Execution Systems (MES), Manufacturing Operations, Manufacturing Requirements, Mentoring, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multitasking, Operational Improvement, Performance Analysis, Performance Metrics, Printed Circuit Board (PCB), Printed Circuit Board Assembly (PCBA), Printing, Problem Solving Skills, Process Engineering, Process Failure Mode and Effects Analysis (PFMEA), Process Improvement, Process Quality, Process Validation, Product Support, Product/Service Launch, Production Systems, Quality Assurance, Quality Assurance Methodology, Quality Management, Quality Metrics, Radiography, Reporting Dashboards, Risk Analysis, Root Cause Analysis, Soldering, Standard Operating Procedures (SOP), Statistical Process Control, Supply Chain, Surface Mount Technology, Team Lead/Manager, Testing, Time Management, Traceability, Validation Plan, Vendor/Supplier Evaluation
LOCATION
Mount Pleasant, WI
POSTED
30+ days ago

Description


FII USA, Inc., a Foxconn Technology Group Company, is seeking a Central Quality Manager to lead quality management systems and drive continuous improvement across manufacturing operations. Once a part of the team, you will be responsible for a wide variety of tasks within the Supporting Quality Department in a production environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.

The Central Quality Manager will oversee quality standards, manage cross-functional quality initiatives, and ensure compliance with internal and external requirements while assisting this Supporting Quality Department as needed.

Responsibilities


  • Ensure compliance with industry standards such as ISO 9001 and customer-specific quality requirements for electronics manufacturing
  •  Drive continuous improvement initiatives using Lean, Six Sigma, and root cause analysis focused on SMT processes
  •  Oversee internal and external audits, including preparation, execution, and corrective action follow-up
  •  Monitor and analyze key quality metrics including first pass yield (FPY), defects per million opportunities (DPMO), scrap, and customer returns
  •  Develop and implement quality KPIs and dashboards specific to SMT, PCBA, and test processes
  •  Collaborate with Production, Process Engineering, Test Engineering, Supplier Quality, and Customer Quality teams to resolve quality issues
  •  Establish and maintain standard operating procedures (SOPs), work instructions, and quality documentation for SMT lines
  •  Lead cross-functional teams in problem-solving activities related to solder defects, component placement, and test failures
  •  Support new product introduction (NPI) processes including DFM/DFA reviews, process validation, and pilot builds
  •  Review and approve control plans, PFMEA, and process validation activities for SMT and assembly processes
  •  Oversee quality performance of SMT processes including stencil printing, pick-and-place, reflow, AOI, ICT, and functional testing
  •  Manage customer complaints and ensure timely resolution with effective corrective actions
  •  Serve as a key point of contact for customer quality escalations, audits, and technical discussions
  •  Oversee supplier quality performance for electronic components and PCB suppliers in partnership with Supply Chain
  •  Drive incoming, in-process, and final inspection strategies including AOI, X-ray inspection, and visual inspection standards
  •  Implement and maintain statistical process control (SPC) and data-driven decision-making across SMT lines
  •  Train and mentor team members on IPC standards, quality tools, and electronics manufacturing best practices
  •  Ensure compliance with IPC standards such as IPC-A-610 and J-STD-001
  •  Identify risks within SMT processes and implement controls to prevent defects such as solder bridges, tombstoning, and insufficient solder
  •  Support digitalization and automation of quality systems including MES and traceability systems
  •  Partner with leadership to define quality strategy and long-term improvement roadmap for electronics manufacturing
  •  Lead containment activities and rapid response efforts for major quality issues impacting production or customers
  •  Other Duties as assigned 

Qualifications


  •  Bachelor’s Degree in Engineering, Quality, Manufacturing, or related field preferred
  •  5+ years of experience in quality management within SMT, PCBA, or electronics manufacturing environment preferred; 5+ years in quality management required
  •  Strong knowledge of Quality Management Systems (QMS) and ISO standards
  •  Experience with SMT processes including stencil printing, pick-and-place, reflow, AOI, ICT, and functional testing
  •  Experience with Lean, Six Sigma, and continuous improvement methodologies
  •  Proven experience leading audits, root cause analysis, and corrective action processes
  •  Experience with PFMEA, control plans, and process validation preferred
  •  Knowledge of IPC standards such as IPC-A-610 and J-STD-001 preferred
  •  Strong analytical and problem-solving skills with a data-driven mindset
  •  Excellent communication and leadership skills with the ability to influence cross-functional teams
  •  Ability to manage multiple priorities in a fast-paced production environment
  •  Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
  •  Experience with MES, ERP, or quality management software systems preferred
  •  Ability to sit, stand, and walk in an office and production environment and lift up to 25 pounds 

Reasons you should work for us:


  • Comprehensive benefits package including medical, dental, and vision insurance coverage.
  • Basic life insurance and short-term disability coverage provided by employer.
  • Supplemental life insurance and long-term disability coverage options available.
  • 401K with employer contribution.
  • Personal, Vacation, and Holiday paid time off for all full-time employees.
  • Onsite Aurora Health & Wellness Center available for all employees.
  • Employees are continuously encouraged to learn and grow their careers in smart manufacturing.

About the Company

F

Foxconn WI

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