Central Quality Manager

Description

Responsibilities

• Ensure compliance with industry standards such as ISO 9001 and customer-specific quality requirements for electronics manufacturing
•  Drive continuous improvement initiatives using Lean, Six Sigma, and root cause analysis focused on SMT processes
•  Oversee internal and external audits, including preparation, execution, and corrective action follow-up
•  Monitor and analyze key quality metrics including first pass yield (FPY), defects per million opportunities (DPMO), scrap, and customer returns
•  Develop and implement quality KPIs and dashboards specific to SMT, PCBA, and test processes
•  Collaborate with Production, Process Engineering, Test Engineering, Supplier Quality, and Customer Quality teams to resolve quality issues
•  Establish and maintain standard operating procedures (SOPs), work instructions, and quality documentation for SMT lines
•  Lead cross-functional teams in problem-solving activities related to solder defects, component placement, and test failures
•  Support new product introduction (NPI) processes including DFM/DFA reviews, process validation, and pilot builds
•  Review and approve control plans, PFMEA, and process validation activities for SMT and assembly processes
•  Oversee quality performance of SMT processes including stencil printing, pick-and-place, reflow, AOI, ICT, and functional testing
•  Manage customer complaints and ensure timely resolution with effective corrective actions
•  Serve as a key point of contact for customer quality escalations, audits, and technical discussions
•  Oversee supplier quality performance for electronic components and PCB suppliers in partnership with Supply Chain
•  Drive incoming, in-process, and final inspection strategies including AOI, X-ray inspection, and visual inspection standards
•  Implement and maintain statistical process control (SPC) and data-driven decision-making across SMT lines
•  Train and mentor team members on IPC standards, quality tools, and electronics manufacturing best practices
•  Ensure compliance with IPC standards such as IPC-A-610 and J-STD-001
•  Identify risks within SMT processes and implement controls to prevent defects such as solder bridges, tombstoning, and insufficient solder
•  Support digitalization and automation of quality systems including MES and traceability systems
•  Partner with leadership to define quality strategy and long-term improvement roadmap for electronics manufacturing
•  Lead containment activities and rapid response efforts for major quality issues impacting production or customers
•  Other Duties as assigned 

Qualifications

•  Bachelor’s Degree in Engineering, Quality, Manufacturing, or related field preferred
•  5+ years of experience in quality management within SMT, PCBA, or electronics manufacturing environment preferred; 5+ years in quality management required
•  Strong knowledge of Quality Management Systems (QMS) and ISO standards
•  Experience with SMT processes including stencil printing, pick-and-place, reflow, AOI, ICT, and functional testing
•  Experience with Lean, Six Sigma, and continuous improvement methodologies
•  Proven experience leading audits, root cause analysis, and corrective action processes
•  Experience with PFMEA, control plans, and process validation preferred
•  Knowledge of IPC standards such as IPC-A-610 and J-STD-001 preferred
•  Strong analytical and problem-solving skills with a data-driven mindset
•  Excellent communication and leadership skills with the ability to influence cross-functional teams
•  Ability to manage multiple priorities in a fast-paced production environment
•  Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
•  Experience with MES, ERP, or quality management software systems preferred
•  Ability to sit, stand, and walk in an office and production environment and lift up to 25 pounds 

Reasons you should work for us:

• Comprehensive benefits package including medical, dental, and vision insurance coverage.
• Basic life insurance and short-term disability coverage provided by employer.
• Supplemental life insurance and long-term disability coverage options available.
• 401K with employer contribution.
• Personal, Vacation, and Holiday paid time off for all full-time employees.
• Onsite Aurora Health & Wellness Center available for all employees.
• Employees are continuously encouraged to learn and grow their careers in smart manufacturing.