Central Sterile Technician II

Job Description

Under the regular supervision of the Central Sterile Supervisor, orders, receives, checks and stores medical supplies. Decontaminates and cleans reusable items and medical equipment according to Department procedures. Examines sterilized supplies for damage and expiration. Packages supplies for sterilization. May lead the work of less experienced technicians in the absence of the supervisor.

Principal Duties:

1. Retrieves, cleans, and decontaminates instruments, medical equipment, and supplies.

2. Dons appropriate protective attire: • Goggles/face mask/shield • Surgical hat (bouffant/cap) • Long sleeve gown • Utility gloves • Impervious shoe covers/booties

3. Disassembles, cleans, and inspects medical equipment (suction regulators, IV pumps, SCD machines, etc.) using hospital-approved disinfectants, detergents, soaps & cleaners.

4. Disassembles, cleans, and inspects instrument sets and trays: • Pre-treats with hospital-approved detergent/germicide • Flushes all cannulated instruments • Loads into washer/decontaminator according to manufacturers instructions • Empties and inspects case carts prior to loading in Hamo Cart Washer according to manufacturers guidelines

5. Removes, tags, and logs damaged instruments.

6. Sends any non-functioning equipment and/or damaged electrical plugs to Biomedical engineering.

7. Performs daily preventive maintenance on equipment according to manufacturers guidelines: • Hamo Cart Washer • Amsco 444 washer/decontaminator

8. Processes, assembles, and sterilizes instruments, medical equipment, supplies, and linen.

9. Visually inspects equipment and instruments before preparing sets and trays; replaces missing or damaged instruments.

10. Visually inspects medical equipment and supplies to ensure all pieces are there and that they function properly.

11. Assembles and packages instruments, medical equipment, supplies, and linen packs for sterilization per AAMI guidelines.

12. Sterilizes by either Ethylene Oxide gas or steam sterilization according to AAMI guidelines. Handles items in such a manner that preserves the integrity of the package in accordance with safety and infection control standards.

13. Orders, receives, distributes, and stores instruments, medical equipment, and supplies.

14. Checks for load control labels and equipment inspection labels to ensure current date and proper procedures.

15. Stores instruments, medical equipment, and supplies in a manner that preserves the integrity of the package in accordance with safety, AAMI, and infection control standards.

16. Prepares case carts accurately and completely within specified time based on ORSOS preference card and knowledge of procedure intended.

17. Prepares codes carts accurately and completely. Distributes to patient care units upon request.

18. Distributes instruments, medical equipment, and supplies per departmental requisition or inventory maintenance.

19. Assigns priority to emergency requests.

20. Distributes appropriate instrumentation, medical equipment, and supplies to meet patient age-specific needs.

21. Performs and documents quality control measures.

22. Performs Bowie Dick and/or Biological tests on steam autoclaves/flash autoclaves and ETO sterilizer: • Reports test results to supervisor and initiates corrective steps as required • Checks screen and parameters • Reruns Bowie Dick test • If second Bowie Dick test - fails, machine is shut down and Biomedical Engineering notified

23. Maintains control logs in accordance with infection control/AAMI standards.

24. Maintains a clean, organized, and safe working environment: • Adheres to sanitation policies and procedures • Confine and contain waste • Waste disposal • Standard precautions

25. Performs clerical duties: • Answers telephone in a courteous and cooperative manner; prioritizes calls effectively • Demonstrates an understanding of the callers needs and provides assistance in problem-solving; redirects as needed • Serves as the departments point of contact for customers • Demonstrates appropriate interpersonal skills with physicians, nurses, other department personnel, patients, and visitors • Demonstrates and maintains proficiency in ORSOS operations • Prints preference cards for surgery • Maintains forms, log books, and office supplies • Completes the departmental copying on a routine basis

Customer Service:

1. Greets customers in a courteous, friendly, respectful, and professional manner at all times, including maintaining eye contact when appropriate.
2. Follows communication protocols to both internal and external customers, including introducing himself/herself with job title and experience, asking open-ended questions, such as "How may I be of help to you?" using the customers name as soon as it is learned.
3. Responds promptly and appropriately to customer questions/concerns/complaints and attempts immediate resolution.
4. Keeps customers information confidential, including public places such as elevators or the cafeteria.
5. Provides assistance and offers help immediately, including finding someone else to meet the request, if unable to do so himself/herself. Introduces other staff to customers when a hand-off occurs and explains that the person will provide excellent service.
6. Demonstrates commitment to excellent service recovery when a customers expectations have not been met.

Commitment to Co-Workers:

1. Offers assistance to colleagues and other departments when needed.
2. Takes responsibility for solving problems regardless of origin; completes assignments, and respects deadlines.
3. Resolves conflict directly with colleagues and seeks assistance from others if the issue cannot be resolved. Refrains from criticism in public.
4. Mindful and respectful of others time and schedules. Attends meetings on time and communicates any absences.
5. Provides co-workers with a status report for continuity of workflow when planning to be out of the office, off the unit, or away from the department

Communication Etiquette:

1. Respectful, courteous, and professional in all forms of communication and follows facilitys service communication protocol in all interactions.
2. Refrains from use of personal cell phone in patient care areas and keeps usage to a minimum at all other times while on duty.
3. Does not text or use e-mail during meetings (except for exigent or emergency situations).
4. Limits use of business cell phone during meetings (remain on vibrate and/or calls go to voicemail).
5. Makes every effort to answer telephone calls within three rings, introducing himself/herself, department, and title (if appropriate). Asks permission before placing the caller on hold or using the speakerphone. If caller is transferred, gives the caller the extension number of the person he or she is being transferred to. Offers further assistance to the caller upon completing the conversation.
6. Maintains an appropriate voicemail message and when away from the office has an out-of-office email message that is brief, current, and includes name and department and offers the caller options if possible.
7. Returns email and voicemail messages promptly but no later than within one business day (24 hours).
8. Always mindful of voice and language in public.

Self-Management:

1. Reports to work appropriately groomed and in compliance with the Hospitals dress code. Wears identification badge at all times at chest level and facing outwards so identification is clearly visible.
2. Completes all assignments within deadlines or negotiates alternative actions and time frames in order to achieve desired outcomes.
3. Completes mandatory, annual education and competency requirements.
4. Follows UMCAP safety, infection control, and employee health standards.
5. Demonstrates responsibility for personal growth, development, and professional knowledge and competency.
6. Adheres to all UMCAP and department policies and procedures, including Code of Conduct and professional behavior standards. Does not exceed Hospital guidelines in reference to attendance, punctuality, and use of sick and unplanned absences. Provides notification of absences, lateness, and vacation requests according to department guidelines. Respects length of time for lunch and break times.
7. Reviews, signs, and adheres to UMCAP and/or departmental confidentiality statement.

Company Description

Located in Largo in the heart of Prince Georges County, our new state-of-the-art regional medical center (UM Capital Region Medical Center) will provide improved access to primary and ambulatory care services, and serve as a tertiary care center for critically ill patients. In addition, our new space will allow us to expand our offerings as a community partner to help improve the health status of Prince Georges County residents.

Qualifications

POSITION REQUIREMENTS:

Licensure/Certification/Registration

Required: Certified Registered Central Service Technician (CRCST)

Education/Knowledge

Attained Level: Entry-level High School or GED

Applicable Experience

Experience (years): Required: 4 years Preferred: 5+

Experience (describe required & preferred): Two years of experience as a Certified Central Sterile Tech in a hospital setting

Technical/Clinical Skills

Microsoft Office Suite Skill Level:

Word: Basic

Excel: Basic

Other:

Thorough knowledge of septic techniques and procedures, sterilization techniques and procedures, infection control and work flow principles and requirements, equipment and supply processing

Communication Skills & Abilities

Select highest applicable level: Exchange Information on Factual Matters: Exchange Information on Factual Matters: Problem Solving/Analytical Skills & Abilities

Technical

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation

Pay Range: $21.27-$34.62

Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide

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