Job Description
Proficient in all Baggage Service-related functionality
- In depth knowledge of World Tracer (W/T) to include creating, amending, and closing AHL, DPR, OHD files
- Performs daily proactive/reactive communication with passengers
- Clear expedited and left behind baggage through US Customs and sets up local and FedEx deliveries
- Maintain inventory of OHD baggage
- Register lost and found items in W/T, maintain documentation and follow-up with passengers
- Sweep the bagroom and the departure pier daily to action the left behind or late receive interline baggage
- Send W/T forwarding messages for all bags that are being expedited from the port
- Respond timely to emails, telexes, and phone calls
Required Skills
- Basic Math
- Long periods of standing
- Lifting, pushing, pulling, and carrying up to 70 lbs
- Constant interaction with passengers and management
- Constant telephone and computer usage
- PC basics (Word, PowerPoint, excel, etc.)
- Organizational talents
Required Experience
- Personal profile
- Social competence
- International behavior
- Stress resistance
- Readiness to travel (flexibility)
- Opens for new ideas and innovative products
- Flexibility in resolving conflicts constructively
- Eager to learn new skills
- Organized and logical thinker
- Make quick and rational decisions
- Problem Solving
- Ability to adapt quickly to unforeseen situations
- Effective communication skills and good listening skills
- Able to multi-task and carry out duties in a dynamic environment
- At least 18 years of age, high school graduate or G.E.D equivalent.
- Must be able to pass the drug test & obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency
- English proficient, other languages are a plus.
- Computer savvy
Numbers & Facts
| Location | Houston, TX |
| Job Type | Part-time |
| Industry | Travel, Transportation and Tourism |
| Company Size | 500 to 999 employees |
About Company
Hallmark Aviation ServicesHallmark Aviation Services – recognized as the emerging leader in above-the-wing ground handling services – takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to you, our Client, your Customers, our 800+ Employees and our Community. Our experienced management team – with over 100 years of combined service – is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. And these principles will guide us to even greater achievements in the coming years.
Combine these factors with our genuine passion for the airline industry, as well as our financial strength through our strategic partnerships with Swissport and QANTAS, and we have an unbeatable formula for success – not solely for Hallmark, but for you, our Client.
Skills
- Communication Skillsunmatched
- Computer Skillsunmatched
- Delivery Drivingunmatched
- Documentationunmatched
- English Languageunmatched
- High School Diplomaunmatched
- Inventory Managementunmatched
- Lift/Move 70 Poundsunmatched
- Mathematicsunmatched
- Microsoft Excelunmatched
- Microsoft PowerPointunmatched
- Microsoft Wordunmatched
- Multitaskingunmatched
- Organizational Skillsunmatched
- Problem Solving Skillsunmatched
- Security Clearanceunmatched
- Time Managementunmatched
- United States Customsunmatched
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