Centralized Follow-Up Registered Nurse

SUMMARY

The Registered Nurse (RN) provides direct nursing and healthcare services under the direction of the
Medical Director and in accordance with the PPSE Medical Standards and Guidelines. The Centralized
Follow-up RN is a member of the healthcare team and is expected to keep a current base of knowledge
on miscarriage management, contraception, STIs, surgical nursing support, nursing best practices, and
current trends in sexual and reproductive healthcare. The RN is responsible for assisting providers in all
visit types, administering medications, overseeing post-operative recovery, providing patient education
and counseling, providing patient follow-up, and participating in PPSE’s after-hours call rotation.

QUALIFICATION REQUIREMENTS:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Ability to communicate effectively with multiple audiences.  

2. Ability to work independently and as a team member.  

3. Ability to prioritize and manage numerous projects simultaneously.  

4. Self-motivated, with ability to work with little direct supervision.  

5. Excellent written and verbal communication skills.  

6. Accuracy and attention to detail are essential.  

7. Professional appearance and attitude.  

8. Ability to provide / support the provision of objective information to women about all pregnancy options available to them (abortion, adoption, or parenting), in the event of an undesired pregnancy 

9. Commitment to Planned Parenthood’s mission and goals

10. Availability to work flexible hours, including weekends and evenings as required.  

11. Ability and willingness to travel within GA and AL.

12. Reliable means of transportation for onsite and off-site work.

13. If using a personal vehicle to drive for work purposes, a valid GA driver license and current auto insurance in compliance with the minimum requirements of GA vehicle code are required.

EDUCATION AND/OR EXPERIENCE:

1. Graduate of an accredited School of Nursing

2. A valid and current AL and GA License as a Registered Nurse required (AL License may be obtained during 90-day introductory period)

3. Current American Heart Association BLS and ACLS certification required (ACLS may be obtained during 90-day introductory period)

4. 1-3 years of experience working as an RN, preferably in Family Planning, Women’s Health, or Public Health

Essential Duties and Responsibilities

General
•    Accurately documents all care, services, diagnosis, and treatments properly in patient medical records in accordance  with PPSE Medical Standards and Guidelines
•    Assists in family planning care and helps in maintaining clinic flow
•    Dispenses contraceptives and administers medications, including IV sedation, according to protocols
•    Participates in PPSE’s centralized follow-up program as described below
•    Answers patient calls (including participation in the after-hours call rotation) and gives patient assistance regarding medical questions, lab and/or test results, referrals, and general information
•    Completes duties in a timely manner
•    Assists with the opening and closing of clinic as assigned
•    Maintains and protects client confidentiality at all times
•    Ensures compliance with all applicable laws and regulations governing PPSE’s services

Patient Counseling and Education
•    Provides counseling and patient education on contraception, medication, medical treatments, lab tests, medical recommendations, and/or referrals
•    Provides instructions and counseling to recovery room patients to include giving verbal and written aftercare instruction and birth control information

Triage
•    The CFU RN assists health center staff by triaging and responding to patient complaints over the phone, answering patient questions about their health status and care plans, as well as by facilitating urgent follow-up care at the health center. The CFU RN will involve lab interpretation and radiology interpretation under the guidance of a Clinician

•    Check voicemail/clinical tasking/patient portal questions throughout the day, return appropriate calls, and maintain accurate documentation of patient information for calls RN needs to return.

Additional Responsibilities 
•    Assists in other areas of the clinic as needed and as directed by physician and/or Health Center Manager 
•    Be forthcoming and truthful in responding to the Alabama Department of Public Health, Georgia Department of Community Health, and the Mississippi State Department of Health inquiries and requests for information
•    Identifies opportunities to improve clinic work processes and partners with team members to implement
•    Supports and participates in organizational planning to continuously improve systems/processes to ensure we are providing quality care and exceptional customer service and improve patient outcomes 
•    Ensures crash cart medications remain stocked and equipment functions properly
•    Assists in the lab and with specimen collection as needed
•    Assists clinic team with required state reporting
•    Assists physician/clinician with emergencies during clinic; trains staff on medical emergencies 
•    Take a leadership role in reviewing medical incident reports and assuring that all relevant data is within AIMS

Languages Spoken

English required, Bilingual preferred (English/Spanish)

OTHER DUTIES AND RESPONSIBILITIES:

1. Performs other duties as may be assigned.