Administrative Skills, Bookkeeping, Call Volume, Computer Software, Customer Support/Service, Dental Insurance, Documentation, Healthcare, Interpersonal Skills, Life Insurance, Medical Billing, Multilingual, People Management, Problem Solving Skills, Schedule Development, Telephone Skills, Third-Party Payer, Vision Plan
Baylor Scott & White Institute for Rehabilitation
Location: Dallas, TX
Centralized Scheduler
Hours: vary between Monday - Friday 7am - 7pm (8 hour shifts)
Full Time
Compensation depends upon candidate’s years of experience and internal equity.
Minimum starting salary: $18 - $25 per hour based off experience
This is NOT a remote position, applicants are required to come into the office.
Benefits of becoming a Centralized Scheduler with us:
We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
- Health, Dental, and Vision insurance; Life insurance; Prescription coverage
- Paid Time Off (PTO) and Extended Illness Days (EID)
- A 401(k) retirement plan with company match
- Short and Long Term Disability
- Personal and Family Medical Leave
*Eligibility and effective dates vary
Responsibilities:
The centralized scheduling department is a high demand department responsible for scheduling referrals for all 100+ BSWIR outpatient clinics.
- Answering incoming rollover calls from clinics
- Calling referrals received from provider sources
- Overall high call volume and returning patient’s voicemails
- Working out EPIC, Therapy source and other sites to obtain and call referrals
- Team of 15 Schedulers
Qualifications:
Minimum Qualifications
- High School Diploma or equivalent required
Preferred Qualifications
- Bilingual preferred
- Courses in bookkeeping and accounting OR work experience in a healthcare or related setting.
- One to two years medical billing and administrative experience preferred.
- Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.
- Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.
#BSWIR-Outpatient
Additional Data:
Equal Opportunity Employer including Disabled/Veterans
#BSWIR-Outpatient
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Baylor Scott & White Institute for Rehabilitation - Outpatient
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!