Athletics, Call Volume, Communication Skills, Compensation and Benefits, Computer Skills, Customer Support/Service, English Language, Healthcare Customer Service, Medical Office, Mentoring, Multilingual, Multitasking, Organizational Skills, Outpatient Care, Patient Care, Physical Therapy, Presentation/Verbal Skills, Safety/Work Safety, Schedule Development, Spanish Language, Student Financial Services, Telephone Skills, Third-Party Payer, Writing Skills
Position: Centralized Scheduler - (Hybrid working environment)
Location: 1050 Wall Street West Lyndhurst, NJ
Schedule: Full-Time 40 hours weekly
Compensation: $18-$20 hourly depending on years of experience
** Bilingual in English/Spanish required **
At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love. Every physical therapist's journey becomes a testament to excellence, innovation, and life-changing patient care. We are here to nurture your growth as a physical therapist.
Our benefits package supports your career growth and personal well-being:
- Start Strong: Our mentorship and orientation programs ensure a successful transition
- Elevate Your Skills:Unmatched CEU program with paid national certifications
- Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
- Recharge & Refresh:Generous PTO to maintain a healthy work-life balance
- Your Health Matters:Comprehensive benefits packages
- Invest in Your Future:Company matching 401(k) retirement plans
- Advance your Career: We offer specialties nationwide (aquatics, sports medicine, neuro, pelvic, concussion, hand therapy + more)
- Go Anywhere with Us:1900 centers in 39 states, offering internal movement
Responsibilities:
- Possesses excellent communication and organizational skills
- Exceptional multitasking abilities necessary to schedule patients at the outpatient satellite centers
- Works collaboratively with the CBO, center staff, third party payer representatives, patients, physicians and their office staff to ensure accurate patient scheduling
- Exhibiting excellence in customer service
- Provides excellent customer service through all phone interactions
- Ensuring an overall excellent patient experience
Qualifications:
- High School Diploma or equivalent required
- Proficiency in various computer applications/programs required
- Excellent written and verbal communication skills required
- Previous experience within a healthcare customer service setting preferred
- Bilingual English/Spanish required
- Answering heavy volume phone calls experience preferred
Additional Data:
Equal Opportunity Employer/including Disabled/Veterans
K
Kessler Rehabilitation Center