Centralized Scheduling Rep, Athens-Limestone, FT-1st Shift

Huntsville Hospital Health System

Athens, Alabama

JOB DETAILS
SKILLS
Customer Satisfaction, Customer Support/Service, Demographics, High School Diploma, Hospital, Insurance, Medical Office, Outpatient Care, Patient Assessment, Reimbursement, Schedule Development, Student Loans, Team Player, Telephone Skills, Time Management
LOCATION
Athens, Alabama
POSTED
15 days ago
Overview:

The Centralized Scheduling Representative will promptly answer telephone calls and schedule patients in a timely manner within Department guidelines. In addition to scheduling outpatient tests and procedures, the Centralized Scheduling Rep will enter demographic and insurance information, Pre-Cert Info when applies. The Centralized Scheduling Representative accurately listens to requests from patients, physicians, physician’s office personnel, and inter-hospital departments in an effort to effectively schedule patients for procedures giving high priority to customer service and complete customer satisfaction. Must maintain the Dept Standards of “Talk Time” and also working together as a team. The Scheduling Representative is responsible for checking Medical necessity, and patient Insurance.

Qualifications:
  • High School diploma or GED required. 
  • Post secondary education preferred. 
  • Pre-cert experience preferred.
About Us:

Our Mission:  Be the Difference

Our Vision: Excellence Always

Our Values: Safety, Compassion, Innovation & Excellence

Benefits:

We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

About the Company

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Huntsville Hospital Health System