Best Practices, Call Centers, Computer Skills, Customer Experience, Customer Support/Service, English Language, Federal Laws and Regulations, Futures, Healthcare, Healthcare Providers, Mathematics, Medical Records, Microsoft Office, Order/Customer Fulfillment, Patient Care, Pharmacy, Prescription Drugs, Prescription Filling, Process Modeling, Retail, State Laws and Regulations
Centralized Services Pharmacist Summer Internship (Onsite Call Center)
Job ID 1753661BR
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Job Summary
Provides the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Models and delivers a great customer experience. Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist.
Job Responsibilities
- Engages customers and patients with prescription services, handling inquires withprofessionalism, empathy, and accuracy.
- Models and promotes excellent customer service practices.
- Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Gains experience in centralized pharmacy services, including call centers and/or fulfillment center environment.
- Supports prescription entry, third-party processing, filling, and dispensing under pharmacist supervision.
- Aids in patient care services such as counseling and health screenings within the allowed scope of practice.
- Reports prescription errors promptly and adheres to quality and compliance policies.
- Adheres to the Walgreen Co. policy regarding Good Faith Dispensing
- Assists with patient profiles, orders, and inquiries.
- Completes assigned tasks, maintains professional relationships, and complies with company policies.
- Maintains knowledge and skill in healthcare and pharmacy and healthcare developments through training and continuous.
About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
- Must be a current student enrolled in an accredited school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
- Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
- Experience working at Walgreens.
- Experience in filling prescriptions accurately, including counting, measuring, and weighingmedications - with math skill.
- Experience in Microsoft Office with moderate experience in computer.
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $16.5 - $22 / Hourly
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W
Walgreen Co
Founded over a century ago in 1901, we have a rich and colorful history of continuous improvement and innovation at Walgreens. From inventing the world’s first chocolate malted milkshake to the creation of one of the most popular and sophisticated mobile applications in retail shopping today, we have transformed ourselves into a leader within the retail and drug industry.
Walgreens, one of the nation’s largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health well being enterprise.
At Walgreens you'll find a team positively energized by the unique talents, ideas, experiences and aspirations of every individual. In other words, you can be your authentic self in our stores, offices and other workplaces, and be comfortable and confident that what matters most here is doing your best to make health and well-being within reach for everyone on a daily basis.
Walgreens has a proud legacy of valuing diversity and fostering inclusion more than 100 years-strong, and we're still living that commitment. We intend to be recognized as a “Next Practices” company for diversity and inclusion – one whose cultures, people, perspectives and workplaces reflect the current and future customers we serve while delivering superior business performance.
Walgreens has over 9,500 stores in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.
10,000 employees or more
https://www.walgreens.com/