Certified Pharmacy Technician (CPhT), Communication Skills, Customer Support/Service, Data Collection, Establish Priorities, Healthcare, Identify Issues, Insurance, Mathematics, Medical Records, Medications, Pharmacy, Point of Sale (POS) Systems, Record Keeping, Regulations, Reporting Skills, Resolve Customer Issues, Retail, Team Building, Telephone Skills, Typing
Status PRN - As Needed
Shift: As needed
Exempt: No
Summary
The Pharmacy Technician assists pharmacists in preparing and distributing medication and maintaining patient records. The Pharmacy Technician works only under the supervision of a Registered Pharmacist. The Pharmacy Technician does not perform duties that can legally be performed only by a Registered Pharmacist.
Education
High school diploma or equivalent is required.
Licensure
Current and valid certification with the Louisiana Board of Pharmacy.
Experience
Retail Pharmacy experience preferred. Typing skills and excellent math skills are essential.
Physical Demands
- Strength: Medium
- Push: Frequently
- Pull: Frequently
- Carry: Occasionally
- Lift: Occasionally
- Sit: Frequently
- Stand: Occasionally
- Walk: Occasionally
Responsibilities
- Answers telephone receiving and relaying messages accurately and as needed.
- Places receives and stocks orders with wholesaler and other vendors as required.
- Maintains medication and supply inventories.
- Organizes expired or overstocked and recalled medications for return to appropriate vendors.
- Maintains a safe and clean pharmacy by complying with all rules, regulations, and procedures.
- Prepares reports by collecting and summarizing data.
- Properly receives, interprets, and fills written and verbal prescription orders.
- Able to accept forms of payment and perform all duties involving the point of sale system.
- Processes and troubleshoots various prescription insurance plans.
- Performs math skills such as adding, subtracting, multiplying, and dividing.
- Demonstrates excellent communication skills with other healthcare professionals and patients, verbal and written.
- Performs other duties and assignments as assigned.
- Maintains and updates patient profiles routinely.
- Provides prompt, courteous services to all internal and external customers.
- Prioritizes and addresses customer needs and demands in a professional manner, providing follow-up and developing cooperative relationships.
- Performs other duties and assignments as assigned and maintains the department in a neat, clean, and orderly manner.
- Performs duties with an awareness of patients age, growth, development, cultural, and spiritual differences.
- Identifies opportunities and recommends methods to improve customer services, work processes, and financial performance.
- Assists team members in completion of tasks and assignments to ensure continuity of service.
- Orientates new co-workers and actively supports team development.
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North Oaks Health Systems