Certified 911 Dispatcher

Certified 911 Dispatcher

Salary

Depends on Qualifications

Location

Winchester, VA

Job Type

Full-time Classified

Department

Police Department

Division

Police Department ECC

Opening Date

05/11/2026

Closing Date

6/11/2026 5:00 PM Eastern

FLSA

Non-Exempt

• Description
• Benefits
• Questions

Description

This position is for a Full-Time certified 911 Dispatcher. Salary will depend on experience/qualifications.

Duties and Responsiblities

The City of Winchester is seeking a Full-Time certified, skilled and dependable Emergency Communications Specialist to support public safety operations. This part-time role is responsible for receiving and dispatching emergency and non-emergency calls while maintaining professionalism and accuracy in high-pressure situations.

• Ability to work varying shifts, flexible schedules including nights, weekends, and holidays, and regular reliable attendance
• Answers emergency and non-emergency calls, requests for service including law enforcement, fire and emergency medical assistance
• Receives and transmits messages by radio and tracks all apparatus/units through Computer Aided Dispatch (CAD)
• Utilizes multiple maps to confirm locations and assist both internal and external customers
• Prioritizes and dispatches emergency responders and/or appropriate resources

Requirements

Minimum Requirements:

DCJS Certification

Priority Dispatch Certification

3 years of emergency communications dispatch experience

Key Qualifications:

Strong communication and multitasking skills

Ability to remain calm and effective under pressure

Commitment to public service and teamwork

Job Posting Statement

The City of Winchester is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

This position is eligible for benefits. To view out benefit packet click here.

01

Do you possess a DCJS certification?

• Yes
• No

02

Are you EMD certified?

• Yes
• No

03

Do you have at least 3 years of emergency communications dispatch experience?

• Yes
• No

04

I understand that employment with the Winchester Emergency Communications Center requires availability to work any shift (day, evening, overnight), on any day of the week, including weekends and holidays, and in all weather conditions with no exceptions to this.

• Yes, I understand and agree
• No, I do not agree

Required Question

Employer City of Winchester

Address 15 N. Cameron Street

Winchester, Virginia, 22601

Phone 540-667-1815

Website https://www.winchesterva.gov