Certified Clinical Medical Assistant
3031 NE Stephens St, Roseburg OR 97470
EMPLOYMENT TYPE: Full-Time, non-exempt
About Umpqua Health
At Umpqua Health, we're more than a healthcare organization-we're a community-driven Coordinated Care Organization (CCO) dedicated to improving the health and well-being of individuals and families throughout Douglas County, Oregon. We provide integrated, whole-person care through primary care, specialty care, behavioral health services, and care coordination. Our collaborative approach ensures members receive high-quality, personalized care while supporting a stronger, healthier community.
POSITION PURPOSE
The Certified Clinical Medical Assistant (CCMA), has some experience working alongside providers, offering assistance in the delivery of primary health care, behavioral health and patient care management. The Medical Assistant is instrumental in helping patients feel at ease in the office as they are the initial point of contact and often explain the provider instruction. CCMA will play a central role in the clinic's goal to achieve and maintain Patient Centered Primary Care Home (PCPCH) recognition and optimizing electronic health records and other Health Information Technology.
ESSENTIAL JOB RESPONSIBILITIES
Clinical Tasks: These job tasks provide patient care & are to be performed competently, consistently, accurately & according to established regional/departmental clinical protocols, policies & procedures & standards.
Prepares & organizes patients office visit for known reason/procedure by ensuring that all appropriate tests, clinical information (e.g. diagnostic test results, consultation reports, outside records, etc.) & order entries are ready for clinician review prior to appointment time.
Collects pertinent subjective (e.g. signs & symptoms, allergies, current medication, tobacco use, etc.) & objective (e.g. vital signs, height, weight, etc.) data related to patients reason for visit (i.e. chief complaint, presenting symptoms or procedure).
Utilizes standardized tools (e.g. PST, health maintenance alerts) to identify & address health maintenance/care gaps with patient & alerts clinician on those that require his/her attention.
Recognizes signs & symptoms of common medical illnesses, abnormal versus new/existing & reports to clinician.
Alerts clinician on signs & symptoms requiring immediate attention & respond to directions per clinician
Prepares patient for actual visit/procedure prior to clinicians exam during rooming-in process.
Assures exam/procedure room contains appropriate supplies, equipment, forms & educational materials are available & ready for use during visit/procedure.
Checks equipment are in safe working order & cleans room after use.
Provides patient with after-visit, follow-up, self-care or procedural instructions and/or educational materials as directed by clinician.
Use Electronic Medical Records and other information systems to document all pertinent data & outcomes of patient care according to standardized procedures & policies such as & not limited to the use of SBAR
Updates historical clinical data gathered in the electronic medical record.
Assists with the discharge process.
Instructs patients and family regarding medications and treatment instructions given by a physician.
Applies splints or dressings as instructed by physician.
Arranges laboratory services.
Clinical Procedures: Performs diagnostic tests, therapies & procedures within scope of authorized duties competently & with maintenance of proficiency according to:
a) specific department standards on core clinical tasks (see departments list of core skills);
b) application of knowledge & skills appropriate to developmental age of patient; and
c) established policies such as & not limited to patient safety, aseptic & sterile techniques & infection control.
Examples of categories of clinical tasks are as follows:
Screening tests, diagnostic tests, medication administration, and vaccinations/immunizations as instructed by physician or other licensed provider
Comply with organizations internal policies and procedures, Code of Conduct, Compliance Plan, along with applicable Federal, State, and local regulations.
This job description is not all encompassing
CHALLENGES
MINIMUM QUALIFICATIONS
PREFERRED QUALIFICATIONS
SCHEDULE
Shifts may be 4 - 10-hour shifts per week, or 3 - 12-hour shifts per week
Shifts depending on clinic needs, UHNC is open Monday through Saturdays - 7:00am - 7:00pm
SALARY
Wage Band: $ 45,765- $51,485
BENEFITS
Why Umpqua Health?
We are committed to advancing health equity by collaborating across communities, addressing systemic barriers, and ensuring fair access to care and resources. At Umpqua Health, every team member plays a vital role in making a meaningful impact, empowering healthier lives and strengthening the communities we serve.
Inclusive Culture
We foster a respectful, inclusive environment where employees feel valued, supported, and empowered.
Growth & Development
We support ongoing learning through mentorship, clear career pathways, and professional development opportunities.
Work/Life Balance
We promote flexibility and well-being so employees can thrive both professionally and personally.
Equal Opportunity
Umpqua Health is an equal opportunity employer that embraces individuals from all backgrounds. We prohibit discrimination and harassment of any kind, ensuring that all employment decisions are based on qualifications, merit, and the needs of the business. Our dedication to fairness and equality extends to all aspects of employment, including hiring, training, promotion, and compensation, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under federal, state, or local law.