Certified Dealer Instructor (CDI) Process Specialist

Integrated Resources, Inc

Wichita, KS

JOB DETAILS
SKILLS
Accounting, Administrative Skills, Adult Learning, Communication Skills, Continuous Improvement, Course Coordination, Customer Relations, Customer Support/Service, Detail Oriented, Establish Priorities, Leadership, Learning Management System (LMS), Marketing, Microsoft Office, Multitasking, Organizational Skills, Performance Tuning/Optimization, Presentation/Verbal Skills, Project/Program Coordination, Schedule Development, Training Program, Training/Teaching, Writing Skills
LOCATION
Wichita, KS
POSTED
12 days ago
As a Certified Dealer Instructor (CDI) Process Specialist, you will support the administration and continuous improvement ofdealer training programs. This role enables Certified Dealer Instructors to efficiently schedule classes, enroll students, and manage course completion through the learning management system, helping dealers build the skills needed to better support customers and optimize equipment performance.
You will also contribute to the development of professional learning resources and instructor development programs that enhance the quality and consistency of dealer-delivered training. Success in this role requires strong collaboration, customer focus, attention to detail, and a passion for supporting adult learning and continuous improvement.

Duties:
" Manage inquires that come in through a centralized tool
" Complete training requests in learning management system (examples include: creating scheduled offerings, closing offerings, assisting with enrollment)
" Assist in creation of communications (PPT, video, bulletins etc.).
" Support in creating marketing materials to promote training opportunities
" Support continuous improvement, maintain optimization tools & resources
" Present information to dealers in small groups and 1:1
" Build effective working relationships with internal and external stakeholders
" Day-to-day execution of dealer programs
" Assist with process enhancement projects to revolutionize programs
" Support continuous improvement, maintain optimization tools & resources
" Ability to lead professional development for an adult educational environment

Required Skills & Experiences:
" Detailed Oriented
" Cooperates & Collaborates well in a team environment
" Prioritize own workflow and ensure work is completed to the required standards of productivity
" Strong organization and verbal/written communication skills
" Proficiency in Microsoft Office Suite
" 1-3 years of Administrative or Accountant support experience
" Ability to coordinate multiple projects
" Responsive to quick turnarounds

Top Must Haves:
" Self-driven
" willingness to learn
" proficient level with MS Office
" customer service skills

What makes you stand out:
- Experience with Learning Management Systems or other relationship databases
-Adult Educational background
-Professional Development experience
- Experience working with dealerships

Education:
Highly prefer candidates with a degree (Education, Ag Education Ag Business, etc are all beneficial)

About the Company

I

Integrated Resources, Inc