CERTIFIED HEALTH INFORMATION MANAGEMENT TECHNICIAN - HEALTH INFORMATION MANAGEMENT

Job Description - CERTIFIED HEALTH INFORMATION MANAGEMENT TECHNICIAN - HEALTH INFORMATION MANAGEMENT (00139440)

Job Description

CERTIFIED HEALTH INFORMATION MANAGEMENT TECHNICIAN - HEALTH INFORMATION MANAGEMENT

Requisition ID

: 00139440

Job Posting

: Sep 1, 2026, 10:19:50 PM

Closing Date

: Sep 16, 2026, 10:29:00 AM Full-time Shift Start Time: 6:00 A.M. Shift End Time: 2:00 P.M.

Collective Bargaining Unit: None Posting Salary: $53150-$61730

Organization

: Health and Hospital Systems

The final salary and offer components are subject to additional approvals based on Cook County Health (CCH) policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this classification at CCH. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

LOCATION: John H. Stroger Hospital

DEPARTMENT: Health Information Management

SHIFT: 6:00 AM - 2:00 PM

PAY RANGE: $53,150-$61,730

JOB SUMMARY NON-UNION

The Certified Health Information Management Technician is responsible for ensuring timely and accurate completion of medical record documentation by performing various technical duties including physician & patient support, record analysis, master patient index maintenance, medical record merges, release of information & audit support, document imaging & scanning, and other functions.

TYPICAL DUTIES

• Analyzes medical records for required content, signatures and searches for documentation required for record completion.
• Ensures the quality of health information verifying the completeness, accuracy, and proper entry into the Electronic Health Record systems.
• Uses computer applications to assemble and analyze patient data for the purpose of improving patient care or controlling costs.
• Maintains Physician deficiency/delinquent reports for incomplete documentation for record completion, coding, and reimbursement.
• Processes and compiles statistics for delinquency reporting.
• Maintains transcription interfaces and corrections of errors to prevent loss report interfaces.
• Reviews daily discharged, not final billed (DNFB) bill hold report to ensure timely filing for insurance payer accounts.
• Generates and verifies the accuracy of reports as requested and required.
• Picks up medical record documents from the hospital''s units/floors and transports to 1340 S. Damen Avenue to be scanned and included in the electronic health records.
• Picks up Medical Record documents from clinical areas in Correctional environment.
• Adheres to the Department of Corrections rules and regulations.
• Follows record retention guidelines and prepares records and scanned documents for destruction.
• Assists with record retention record purging.
• Maintains online continuity of care referral documents to support Meaningful Use requirements.
• Maintains demographic corrections-i.e. name, date of birth, address, social security numbers.
• Maintains merges of duplicate medical record numbers.
• Maintains Cerner Physician document refusal pool.
• Maintains patient portal requests for protected health information.
• Prepares, scans, validates and indexes paper documents into the Electronic Health Record.
• Retrieves electronic health information for internal and external requests as appropriate (e.g., release of information, audits, reviews).
• Processes Healthcare Effectiveness Data and Information Set (HEDIS), Recovery Audit Contractor (RAC) and regulatory audit requests for protected health information via secure patient portal.
• Attends departmental required in-service and training programs as requested or required.
• Maintains the confidentiality of information and ensures that all Health Insurance Portability and Accountability Act (HIPPA) guidelines are adhered to.
• Maintains a cooperative working relationship with coworkers and management
• Maintains a clean, safe and functional work area.
• Performs other duties as assigned.

This position is exempt from Career Service under the CCH Personnel Rules.

MINIMUM QUALIFICATIONS

• Associate's degree in health information technology or health information administration from an accredited college or university. (Must provide official transcripts at time of interview)

• Credentialed by the American Health Information Management Association (AHIMA) as a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT). (Must provide credentialed at time of interview)

• Two (2) years of experience in Health Information Management

• Prior experience using and understanding Medical Terminology

• Experience working with Electronic Health Record systems

• Proficiency in Microsoft Word and Excel

PREFERRED QUALIFICATIONS

• Prior experience utilizing Cerner Electronic Health Record

KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS

• Knowledge and proficiency in Microsoft Office Suite (Word and Excel).
• Knowledge and proficiency utilizing medical terminology.
• Knowledge and proficiency utilizing Cerner Power Chart EMR and Cerner Access Discern Database
• Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups.
• Excellent follow up skills.
• Ability to accept changes in job duties, responsibilities, and job location as requested/required.
• Ability to perform assignments as scheduled independently with or without supervision.
• Ability to adhere to department policies and standard utilizing best practices.
• Ability to meet quality and productivity standards.
• Ability to maintain confidentiality.
• Ability to maintain current RHIA and/or RHIT certification as defined by the American Health Information Management Association (AHIMA)

PHYSICAL AND ENVIRONMENTAL DEMANDS

This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.

For purposes of the American with Disabilities Act, "Typical Duties" are essential job functions.

VETERAN PREFERENCE

PLEASE READ

When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service

To take advantage of this preference a Veteran must:

• Meet the minimum qualifications for the position.
• Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"
• Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list an Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable

OR

• A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference

VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.

BENEFITS PACKAGE

• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan and Deferred Compensation Program
• Employee Assistance Program
• Paid Holidays, Vacation, and Sick Time
• You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/

MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.

Degrees awarded outside of the United States with the exception of those awarded in one of the United States'' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.

• Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
• CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

COOK COUNTY HEALTH AND HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER