Certified Medical Assistant, Clinical Advice, Detail Oriented, Driver's License, FMLA (Family and Medical Leave Act of 1993), High School Diploma, Medical Assistance, Medical Office, Operations Management, Palliative Care, Patient Care, Psychiatry and Mental Health, Team Player, Telephone Skills, Validation Testing
Charlotte, North Carolina
Certified Medical Assistant
We are seeking a detail-oriented, compassionate, and skilled Certified Medical Assistant (CMA) to join our Psychiatry Southpark team. This role plays an essential part in supporting our providers, delivering high-quality patient care, and ensuring efficient clinical operations within a fast-paced, collaborative environment.
Schedule: 8:00AM-5:00PM, Monday-Friday
Location: Psychiatry Southpark
Address: 6324 Fairview Road, Suite 460 Charlotte, NC 28210
Come join a remarkable team where quality care meets quality service, in every dimension, every time.
What We're Looking For:
- Education: High School Diploma or GED, required. Candidates will provide proof of current certification from one of the approved certifying registries including: • CMA with the American Association of Medical Assistants (AAMA) • CCMA with the National Health Career Association (NHA) • RMA with the American Medical Technologists (AMT) • American Registry of Medical Assistants (NHCWA) • National Center for Competency Testing (NCCT) • National Association for Health Professionals (NAHP) • American Allied Health (AAH) RMA with the American Registry of Medical Assistants (ARMA). If a candidate is not currently certified, they must obtain certification or registration by the end of the sixth month of their hire and sign an education agreement, required.
- Experience: Previous work in a medical office, preferred.
- Licensure/Certification: Current certification, or ability to obtain within 6 months of hire as CMA, RMA or CCMA, required. Current State Drivers License (Palliative Care Only), required.
- Additional Skills (required): Ability to successfully complete generic and department specific skills validation and competency testing.
What You'll Do:
- Room/triag patients
- Complete prior authorizations
- Manage clinical patient advice requests and refill requests
- Facilitate completion of FMLA and disability paperwork
- Embody the Novant Health human experience by delivering kindness, empathy, and professionalism in every encounter
- Answer phones for clinical calls