Certified Medical Assistant

About Lower Lights Christian Health Center

Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio by serving one individual at a time. We are committed to whole-person wellness and provide high-quality, compassionate healthcare to all individuals, regardless of their ability to pay.

Operating from seven locations throughout Central Ohio, LLCHC offers comprehensive services including primary care, dental, vision, OB/GYN, behavioral health, psychiatry, telehealth, a low-cost pharmacy, nutritional assistance programs, and more. In 2019 alone, LLCHC served more than 12,000 patients, including 40% who were uninsured, and provided over 50,000 medical encounters.

Work Location

This position is primarily based at our 1160 W. Broad Street, Columbus, Ohio health center and our 777 W. State Street, Franklinton, Ohio location's. Team members may be required to travel to other LLCHC locations throughout Central Ohio to meet patient care and operational needs.

Schedule: Monday through Friday, 8am-5pm with occasional Saturday morning coverage. No evening or third-shift hours.

Job Summary

The Medical Assistant prepares patients for examinations and procedures while providing clinical and administrative support to healthcare providers. This position is responsible for maintaining accurate medical records, supporting quality control and regulatory compliance, and fostering positive relationships with patients, providers, staff, and the public. The Medical Assistant plays an integral role in delivering compassionate, patient-centered care that reflects LLCHC's mission and values.

Essential Job Responsibilities

Clinical & Patient Care

• Prepare patients for examinations, treatments, and procedures.
• Obtain and document vital signs and health information for adult and pediatric patients.
• Assist providers during examinations, minor procedures, PAP smears, physicals, and other treatments.
• Perform in-office testing and treatments.
• Collect laboratory specimens, including blood and urine samples.
• Administer medications and immunizations as ordered by the provider.
• Provide patient education and instructions for testing and follow-up care.
• Maintain patient confidentiality in accordance with HIPAA and organizational policies.

Patient Services & Administrative Support

• Greet and assist patients and visitors in a courteous, professional manner.
• Room patients and verify demographic and medical information.
• Schedule follow-up appointments and provide after-visit summaries.
• Communicate effectively with patients, utilizing approved interpretation services (Cyracom, Propio, or onsite interpreters) for in-person and telephone communication when appropriate.
• Accurately scan and maintain patient documentation within the electronic medical record (EMR).
• Complete provider-directed patient follow-up calls.
• Process prescription refills and communicate with pharmacies as directed by providers.
• Maintain accurate and timely documentation of patient encounters, assessments, education, and telephone communications.

Quality, Safety & Compliance

• Maintain current Basic Life Support (BLS) certification.
• Adhere to OSHA, CLIA, infection prevention, and universal precaution standards.
• Complete required daily, weekly, and monthly quality control and compliance logs.
• Assist with vaccine storage and temperature monitoring.
• Demonstrate knowledge of emergency procedures and fire safety protocols.

Clinic Operations

• Prepare and stock examination rooms and treatment areas.
• Clean, disinfect, and sterilize instruments and equipment according to policy.
• Monitor inventory levels and communicate supply needs to leadership.
• Maintain a clean, organized, and safe clinical environment.
• Support operational needs by providing coverage at other LLCHC locations as assigned.
• Perform additional duties as assigned.

Professionalism

• Demonstrate excellent communication, teamwork, and interpersonal skills.
• Exhibit strong organizational and time-management abilities.
• Participate in required meetings, committees, and continuing education opportunities.
• Maintain all required certifications and competencies.
• Comply with all LLCHC policies, procedures, and attendance standards.

Benefits & Perks

• Monday-Friday schedule with only occasional Saturday mornings
• Medical, dental, vision, life, and disability insurance
• 4 weeks Paid Time Off (prorated after 90 days)
• Ten paid holidays annually
• 3% employer retirement match
• Employee Assistance Program (EAP)
• Public Service Loan Forgiveness (PSLF)-eligible employer
• Professional development and continuing education opportunities
• And more!

Living Our Values

At LLCHC, we are mission-driven professionals committed to serving our community with compassion, respect, and excellence. We value diversity, collaboration, stewardship, continuous learning, and exceptional patient care. We seek team members who are passionate about making a meaningful difference in the lives of those we serve.

Equal Employment Opportunity

Lower Lights Christian Health Center is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.

REQUIRED QUALIFICATIONS

• Graduate of an accredited program for Medical Assistants and certification eligible or currently a certified Medical Assistant (must be able to provide MA certificate and/or proof of program completion).
• Phlebotomy experience preferred.
• Knowledge of immunization schedule and administration.
• Current CPR/BLS certification.
• One to three years' experience in a provider's office preferred.
• Knowledge of medical terminology and procedures.
• Physical ability necessary for extensive walking, standing, lifting, manual and finger dexterity and eye-hand coordination.
• Computer experience and familiarity with electronic health record (EHR) preferred.
• Must be available 7:45a - 5:30p (hours of operation are 8a-5p, but can run over on occasion)