Certified Medical Assistant - DIS

Certified Medical Assistant - Diagnostic Imaging Services

Clinical and Administrative Support for a High‑Volume Imaging Environment

Diagnostic Imaging at Meritus Health depends on seamless coordination, compassionate patient support, and accurate clinical preparation. As a Certified Medical Assistant in Diagnostic Imaging Services, you will play a key role in supporting technologists, radiologists, and clinical teams by ensuring patients are prepared, informed, and ready for their imaging procedures. This role blends administrative efficiency with hands‑on clinical care, helping maintain patient flow across modalities such as MRI, CT, Ultrasound, X‑ray, and Mammography.

You'll assist with patient intake, exam readiness, clinical documentation, and follow‑up coordination while contributing to a safe, organized, and patient‑centered environment. Guided by our mission to improve the health of our community, you'll help uphold high standards of service, communication, and clinical excellence.

Key Responsibilities

• Greet patients, obtain medical histories, verify orders, and document vital signs as needed for imaging preparation

• Prepare patients for imaging procedures by reviewing instructions, confirming safety screening requirements, and ensuring exam readiness

• Assist technologists with patient positioning support, room turnover, and workflow coordination

• Perform clinical tasks such as injections (if permitted by certification and policy), specimen collection, and point‑of‑care testing

• Manage scheduling, follow‑up appointments, and coordination of additional imaging or specialty referrals

• Complete administrative duties including answering phones, processing paperwork, and maintaining accurate medical records

• Maintain clean, organized, and sterile exam rooms and equipment

• Provide patient education, reinforce imaging preparation instructions, and support follow‑up communication

• Respond appropriately to urgent or emergency situations within the imaging department

• Support departmental efficiency by assisting with patient flow, communication, and operational needs

Minimum Qualifications

Education

• High school diploma or equivalent

• Certificate or Associate Degree from an accredited Medical Assistant program

Certification

• Certified Medical Assistant (e.g., NCCT, AAMA, or equivalent) required

Experience

• Prior MA experience in a clinical or outpatient setting preferred

• Experience supporting imaging, specialty care, or procedural environments is beneficial

Licensure

• Current BLS (CPR) certification required

Knowledge, Skills, and Abilities

Strong communication and organizational skills, with the ability to support multiple imaging modalities

• Comfort using electronic health record (EHR) systems and imaging‑related workflows

• Ability to remain calm, professional, and patient‑focused in a fast‑paced, high‑volume environment

• Understanding of medical terminology and basic clinical procedures

• Ability to multitask, prioritize, and collaborate effectively with technologists, radiologists, and clinical staff

• Compassion, attention to detail, and commitment to high‑quality patient care

Caring for our Team

We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes:

• Health, Dental, and Vision Insurance

Coverage begins on the first of the month following your hire date.

• Life Insurance & Disability Coverage

Includes company-paid life insurance, as well as short- and long-term disability benefits to provide peace of mind.

• Paid Time Off (PTO)

A generous PTO program designed to help you recharge and maintain a healthy work-life balance.

• 401(k) Retirement Plan

Benefit from a robust company match to support your long-term financial goals.

• Education Assistance & Tuition Reimbursement

Support for your continued learning and career growth.

• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)

Options to save pre-tax dollars for eligible healthcare and dependent care expenses.

• Shift Differential Pay

Team members working evening, night, or weekend shifts may be eligible for additional pay.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.