Mid-Atlantic Concussion (MAC) Alliance is a growing practice specialized in concussion and traumatic brain injury care. We are seeking a friendly, dependable, and organized Certified Medical Assistant (CMA) / Hyperbaric Oxygen Therapy Attendant/ Front Desk Receptionist to join our medical practice.
This is a dual front-office and clinical support role that is ideal for someone who enjoys working directly with patients and is comfortable balancing administrative responsibilities with clinical duties.
The successful candidate will be professional, detail-oriented, compassionate, and able to thrive in a fast-paced medical office environment.
Responsibilities
Greet patients and provide a warm, professional experience.
Check patients in and out and maintain accurate patient records.
Answer multi-line telephone calls and assist patients with questions.
Schedule, confirm, and reschedule appointments.
Verify patient information and update electronic medical records.
Perform administrative duties including scanning, faxing, filing, and data entry.
Assist with daily front-office operations.
Maintain patient confidentiality and professionalism at all times.
Perform clinical Medical Assistant duties as needed.
Assist with Hyperbaric Oxygen Therapy (HBOT) treatments and provide appropriate patient support.
Follow all office and HBOT safety protocols and procedures.
Support physicians and clinical staff as needed.
Help ensure an exceptional patient experience from check-in through completion of care.
QualificationsRequired
Current Certified Medical Assistant (CMA) certification.
Minimum 2 years of medical front-desk experience.
Minimum 2 years of medical scheduling experience.
Excellent customer service and communication skills.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize responsibilities in a busy medical office.
Professional, dependable, and team-oriented work ethic.
Preferred
Previous experience in a physician's office or outpatient clinic.
Experience with an EHR system (Azalea Health is the EHR system our practice uses).
Experience performing both front-office and clinical Medical Assistant duties.
Previous experience with HBOT/Hyperbaric Oxygen Therapy is a plus.
What We Offer
401(k)
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off (PTO)
Monday–Friday schedule
No weekends
8-hour day shifts
Collaborative and professional work environment
Join Our Team
If you are a compassionate and motivated Certified Medical Assistant who enjoys helping patients, providing excellent customer service, and working as part of a collaborative medical team, we would love to hear from you.
Apply today to join the MAC Alliance team!
Numbers & Facts
Location
Hockessin, DE
Job Type
Full-time
Skills
Administrative Skillsunmatched
Apple Macsunmatched
Certified Management Accountant (CMA)unmatched
Certified Medical Assistantunmatched
Clinical Supportunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Electronic Medical Recordsunmatched
Establish Prioritiesunmatched
Fast Foodunmatched
Fax Machinesunmatched
Health Insuranceunmatched
Hyperbaric Oxygen Therapy (HBOT)unmatched
Medical Assistanceunmatched
Medical Officeunmatched
Medical Office Administrationunmatched
Medical Record Systemunmatched
Medical Recordsunmatched
Multitaskingunmatched
Neurotrauma (Traumatic Brain Injury)unmatched
Organizational Skillsunmatched
Outpatient Careunmatched
Patient Assessmentunmatched
Patient Confidentialityunmatched
Record Keepingunmatched
Team Playerunmatched
Vision Planunmatched
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