Certified Medical Assistant

Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
Process co-pays and schedule patient appointments for assigned center.
Coordinate provider referrals to assigned Specialist.
Answer patient questions regarding their care and keep them informed of their status.
Inform technical staff of patient flow.
Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit;
Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed.
Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
Responsible for maintenance of medical records and scanning charts to patient files.
Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
Ensure reception is well maintained
Conduct courtesy call-backs for patient follow-up.
Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Other patient care responsibilities as defined in the Medical Assistant Guideline document.
All other duties as assigned.