Provides essential support to clinical staff and patients to ensure seamless delivery of care. Involves traveling to various patient locations, assisting with clinical and operational tasks, performing phlebotomy, and maintaining compliance with care standards.
CMA certification required.
Position covering Brooklyn/Queens.
Responsibilities: • Prepares patients for clinical visits, obtaining comprehensive medical histories, medication lists, and vital signs (e.g., blood pressure, pulse, temperature, height, weight).• Assists with routine diagnostic tests and procedures as directed by the clinical team.• Performs blood draws with precision and care (Phlebotomy), ensuring proper handling of specimens according to protocols.• Travels to patient homes or care facilities, adapting to diverse environments (e.g., multi-family residences, facilities with pets, walk-ups).• Transports and operates required medical equipment and supplies (up to 30 lbs.) using VNS Health-approved carrying cases.• Conducts exam and sterilizes equipment in compliance with infection control standards.• Assists clinical staff with virtual patient exam and minor procedures, utilizing virtual equipment.• Maintains quality standards to ensure the equipment functions accurately based on manufacturing guidelines.• Accurately documents patient information, clinical updates, and encounters in the electronic medical record (EMR) system.• Ensures all required documentation is complete, timely, properly identified, and includes necessary signatures and dates.• Participates in interdisciplinary team meetings, case conferences, and clinical supervision sessions to ensure continuity of care.• Provides services in accordance with all regulatory and compliance standards.• Assists Clinician in reinforcing patient and family education about care instructions, medication adherence, and preventative health practices under the guidance of clinical staff.• Supports daily operational needs of the VNS Health-affiliated Medical Care at Home practice, ensuring goals and performance targets are met.• Schedules patient appointments, manages follow-up reminders, and responds to routine inquiries in a timely, professional manner.• Facilitates communication with the patient’s Care Manager and/or Primary Care Provider (PCP) by preparing referral letters, clinician visit notes, and follow-up documentation. • Participates in special projects and performs other duties as assigned. Qualifications: Licenses and Certifications: