Certified Medical Assistant/Patient Service Representative

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Job Code: 9136

FLSA Status

Non-Exempt

Job Description Title: MEDICAL ASSISTANT/PATIENT REPRESENTATIVE

Job Family

Clinical

Job Category

Category B

Physical Demands

Category II

Revised

6/4/2026

Job Summary:

The Medical Assistant/Patient Representative will be able to provide healthcare services to individuals as instructed by the Physician or APP. The Medical Assistant will perform routine clinical procedures, participate in patient education, enter appropriate documentation into patients’ health records, and perform all other duties as assigned within the scope of their certification.

Inclement Weather Status

Required to report

Job Purpose

• To provide healthcare services to patients under the instruction of the Physician or APPs

Job Requirements:

Education:

• High School Diploma
• Graduation from an accredited Medical Assistant program

Licenses and/or Certifications:

• National/Registered Medical Assistant Certification
• Basic Life Support (BLS) Certification, American Heart Association

Work Experience:

• Minimum 2 years of professional Medical Assistant experience in a practice, preferred

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

• Great Place to Work Certified 2026-2027

• Glassdoor’s Best Places to Work 2025 & 2026

• Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026

• TIME’s Best Companies for Future Leaders 2025 & 2026

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune Best Workplaces in Health Care 2025

• Military Friendly Gold Employer 2025

• Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025

• Newsweek’s Americas Greatest Workplaces 2025