Certified Medical Assistant

Are you a compassionate and detail-oriented Certified Medical Assistant looking to make a meaningful impact in your community? The Jamestown Family Health Clinic is seeking a dedicated Certified Medical Assistant (MA-C) to join our collaborative healthcare team. In this role, you'll provide exceptional patient care while working alongside physicians, ARNPs, PA-Cs, and other licensed healthcare providers in a patient-centered primary care setting.

If you are passionate about quality healthcare, teamwork, and serving patients with professionalism and compassion, we'd love to hear from you!

Schedule: Full-Time, Monday-Friday, 8:00 AM-5:00 PM

What You'll Do

As a Certified Medical Assistant, you will:

• Provide services consistent with the American Association of Medical Assistants (AAMA) Occupational Analysis and skill sets.

• Room patients and obtain/document vital signs, patient history (when appropriate), and chief complaints according to provider direction and clinic protocols.

• Maintain accurate electronic medical records, including scanning, recording, and updating patient information.

• Process provider orders, prescription refill requests, medication and procedure prior authorizations, and pre-certifications.

• Record patient charges for electronic billing as needed.

• Assist providers with patient education and follow-up care instructions.

• Communicate laboratory and radiology results as directed by the provider.

• Prepare patients for laboratory and radiology procedures.

• Schedule diagnostic testing and specialty referrals.

• Under the supervision of a licensed clinician, perform procedures including:

• EKGs

• Ear lavages

• CLIA-waived laboratory testing

• Venipuncture

• Wound dressings

• Administer IM, Sub-Q, nasal medications, and immunizations as ordered.

• Recognize and appropriately respond to urgent or emergent situations following clinic protocols.

• Perform basic patient triage according to office protocols.

• Maintain exam rooms, supplies, medications, and immunizations.

• Maintain cooperative working relationships with providers, staff, leadership, and external agencies.

• Participate in staff and clinic meetings.

• Maintain professional appearance, conduct, and patient confidentiality.

• Follow all JST and JFHC policies and procedures, including safety standards, HIPAA requirements, and the Occupational Exposure Control Plan.

• Document work processes as required.

• Perform other duties as assigned.

Minimum Qualifications

• High School Diploma or equivalent.

• Completion of a 1-2 year (4-6 quarter) accredited Medical Assistant Program required.

• CAAHEP or ABHES accredited Medical Assisting Program or LPN Program preferred.

• Current Washington State Medical Assistant-Certified (MA-C) credential.

• Current Basic First Aid/CPR certification through the American Heart Association.

• Knowledge of:

• Medication administration procedures

• CPT and ICD-10 coding

• Medical terminology

• Strong verbal and written communication skills.

• Basic computer proficiency.

• Valid driver's license.

• Ability to successfully pass a criminal background investigation.

Preferred Qualifications

• Experience using EPIC electronic health records.

• Excellent organizational skills with the ability to prioritize multiple tasks.

• Strong time management, decision-making, and problem-solving abilities.

• American Indian/Alaska Native hiring preference applies.

Physical Requirements

• Ability to hear adequately for stethoscope and telephone use.

• Ability to lift, push, and carry up to 30 pounds unassisted.

• Ability to stand, sit, walk, bend, squat, twist, climb, and reach throughout the workday.

• Good manual dexterity and eye-hand coordination.

• Ability to distinguish letters, numbers, and symbols.

• Ability to work in a fast-paced clinical environment while maintaining professionalism under pressure.

• Must be available to work any shift, including weekends or holidays, if operational needs require.

Why Join Jamestown Family Health Clinic?

At JFHC, you'll become part of a supportive healthcare team committed to improving the health and well-being of our community. We value collaboration, respect, compassion, and excellence in patient care while providing opportunities for professional growth and development.

Apply today and make a difference in the lives of the patients and families we serve!