We are seeking experienced, organized and detail-orientated Certified Medical Assistant to become a part of our team! You will perform routine administrative and clinical assignments to keep the medical facility running smoothly.
Responsibilities include, but are not limited to the following,
- Serve as member of care team and customer service representative to bridge communication between health clinic, provider and patient.
- Maintain and protect patient confidentiality and privacy, Adhere to state and federal privacy laws.
- Ensure patient visits are effective and efficient through Chart Prep: review upcoming appointments to determine if lab, diagnostic tests, referrals and consult reports were completed and obtain results as necessary;review for health maintenance reminders due and that medication contracts are current.
- Prepare exam room for visit. Ensure room is stocked with necessary supplies, instruments and equipment appropriate for the visit;Clean room and sanitize equipment between patients.
- Room patient: Obtain vitals (BMI, blood pressure,temperature etc.),reason for visit and health history appropriate for the visit type. Complete pre-visit questionnaires or forms. Document in patient chart.
- Perform in house tests, assessments and evaluations appropriate to the visit type. Document test results in chart and notify provider of values outside of range. Perform in-house test (EKG,Drug tests, Pregnancy test, etc).
- Under clinician order/supervision, prepare and assist/perform in house treatments and procedures (ear lavage, I&D,etc.)
- Process lab orders for specimens and medical devices appropriate to visit: prepare for pick-up.
- Under clinician order, prepare and administer medications, pharmaceuticals and immunizations according to manufacturers' instructions. Confirm with ordering provider. Provide patient with information about medications/pharmaceutical/immunization.
- Document in patient chart and complete other documentation/reporting requirements(e.g.CAIR,etc). Adhere to storage and transportation requirements.
- Prepare radiology orders for outside imaging (x-rays,CT, Mammogram, etc). If needed, assist patient with scheduling appointment.
- Coordinate the completion and processing of paperwork in a timely manner including but not limited to: disability forms, durable equipment authorizations, medication and treatment authorizations, school forms, INS forms, etc.
- Conduct patient recall: Follow-up with patients who no-show or cancel important appointments, and schedule them back; Schedule post-hospital discharge follow-up appointments. Document communication in patient chart and Aladade portal.
- Call in medications refills when necessary ordered by the provider.
- With provider approval and instruction, notify patient of normal test results.
- Utilize a multidisciplinary approach to resolving problems that affect patients receipt of timely information and services.
- Anticipate patient needs, deliver services, and respond to patients in a timely, accurate, courteous, respectful and friendly manner to advocate for care that best serves the patient.
- Consistently adhere to and/or exceed Plazita's communication guidelines and expectations with co-workers and patients.
- Perform other duties as assigned.
Qualifications:
- High school diploma or GED
- Medical Assistant Certified from an accredited vocational school
- National or CA state certification as medical assistant
- Current CPR certification
- Must be bilingual English/Spanish
- Strong computer skills using Electronic Medical Records