Certified Peer Specialist- (Weekday Overnights)

Job Title: Certified Peer Mobile Response Specialist

Location: Independence, MO
Department: Crisis Services
Employment Type: Full Time

** Must be a Certified Missouri Peer Specialist with at least a high school diploma or GED.**

Job Summary:

Are you passionate about helping others navigate life's most difficult moments while building hope and recovery? Join our compassionate, collaborative team as a Certified Peer Mobile Response Specialist and make a meaningful impact in the lives of individuals experiencing mental health and substance use challenges. This rewarding role offers the opportunity to support others through crisis, share the power of lived experience, build meaningful connections, promote recovery-focused services, and contribute to a mission that changes lives every day. We are seeking empathetic, resilient, dependable professionals who excel at building relationships, inspiring hope, and empowering others to achieve their recovery goals.

As a Certified Peer Mobile Response Specialist, you will provide mobile crisis response services, support individuals and families during times of need, conduct assessments alongside clinical team members, and promote person-centered recovery practices. You will serve as a trusted peer support professional, helping individuals identify strengths, build coping skills, access resources, and move toward greater stability and wellness in a trauma-informed environment.

This position offers…

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

• Provide mobile crisis response services and on-call support alongside a Qualified Mental Health Professional
• Conduct telephone and face-to-face assessments for individuals experiencing behavioral health crises
• Build supportive, recovery-oriented relationships that promote hope, empowerment, and resilience
• Assist individuals in identifying strengths, setting recovery goals, and developing strategies to overcome barriers
• Support clients in developing healthy coping skills for managing mental health and substance use challenges
• Encourage the use of family, community, and natural support systems to strengthen long-term recovery
• Deliver person-centered services that align with each individual's goals, preferences, and recovery journey
• Create a trauma-informed environment that emphasizes safety, respect, and client empowerment
• Provide crisis support through in-person and telephone contacts across various crisis service programs
• Attend required meetings, trainings, supervision sessions, and professional development activities
• Complete documentation accurately and within established deadlines
• Review, understand, and follow the ACI Four Core Competencies
• Perform other duties as assigned by Crisis Services Leadership

Education, Experience, and/or Credential Qualifications:

• Must be a Certified Missouri Peer Specialist
• High School Diploma, GED, or equivalent required
• Self-identify as a present or former recipient of mental health or substance use services, or as a person in recovery from a mental health or substance use disorder
• Knowledge of recovery principles, peer support practices, and person-centered care
• Strong interpersonal, communication, and relationship-building skills
• Ability to work effectively with individuals experiencing behavioral health crises
• Ability to demonstrate empathy, professionalism, and respect for diverse backgrounds and experiences

Additional Qualifications:

• Must be at least 21 years of age
• Valid driver's license with a favorable driving record
• Must successfully pass a background check or qualify for an approved exception if applicable
• Must complete the Missouri Peer Specialist application process through Missouri Peer Specialist Program
• If required, must attain completion of the five-day basic training program and pass a State of Missouri-approved certification examination within three (3) months
• Ability to work overnight weekday shifts and respond to mobile crisis situations
• Commitment to recovery-oriented, trauma-informed, and consumer-focused services

Keywords: Certified Peer Specialist, Mobile Response Specialist, Crisis Services, Behavioral Health, Mental Health, Peer Support, Crisis Intervention, Substance Use Recovery, Community Mental Health, Recovery Services