Call Centers, Certified Pharmacy Technician (CPhT), Computer Mouse Hardware, Computer Skills, Corporate Policies, Customer Support/Service, Data Collection, Data Entry, Documentation Format, English Language, Equipment Maintenance/Repair, Futures, Geography, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Healthcare Providers, High School Diploma, Identify Issues, Lift/Move 50 Pounds, Medical Records, Medical Treatment, Medications, Order Picking/Packing, Order Processing, Order/Customer Fulfillment, Patient Registration, Pharmacy, Prescription Drugs, Prescription Filling, Quality Control, Retail, Standard Operating Procedures (SOP), Startup, Typing, Web Browsers
Responsible for providing order processing support for fulfillment and/or provide assistance in the preparation and distribution of prescription medication via the use of the fulfillment system. Follows standard operating procedures and performs duties in accordance with Company policies and procedures.
Job Responsibilities :- Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
- Run automated machinery, sort medications, transition inventory through different workflow stages with a focus on quality control.
- Count and fill prescriptions, affix labels, pack and ship. Clean and help maintain machinery andmaintain an orderly work area.
- Resolves Third Party Rejects by reviewing, gathering information, making corrections andresubmitting for processing according to individual plan requirements.
- Provides assistance to Pharmacists, both those in the facility and those at other locations.Identifies and communicates issues to senior level staff as appropriate.
About WalgreensFounded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
- High School Diploma or GED.
- Must obtain and maintain registration with the applicable State Board of Pharmacy in good standing.
- PTCB or Except certification.
- Must be fluent in reading, writing, and speaking English.
- Basic level PC skills (for example start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents or access information on line).
- Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back or forward or stop buttons, and filling out forms online.
- Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
- Willing and able to perform tasks which include pushing, pulling, grasping and lifting with or without reasonable accommodation.
- Willing and able to carry up to 50 pounds with or without reasonable accommodation.
- Willing and able to work a flexible shift.
- 18 years of age or older.
Preferred Qualifications
- At least one year of pharmacy technician experience in a retail, fulfillment or call center environment.
- Experience providing customer service to internal and external customers, including meetingquality and productivity standards for services.
- Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formattingdocuments).
We will consider employment of qualified applicants with arrest and conviction records.The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $17.5 - $23.35 / Hourly--s-p-m1--
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W
WALGREENS
Founded over a century ago in 1901, we have a rich and colorful history of continuous improvement and innovation at Walgreens. From inventing the world’s first chocolate malted milkshake to the creation of one of the most popular and sophisticated mobile applications in retail shopping today, we have transformed ourselves into a leader within the retail and drug industry.
Walgreens, one of the nation’s largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health well being enterprise.
At Walgreens you'll find a team positively energized by the unique talents, ideas, experiences and aspirations of every individual. In other words, you can be your authentic self in our stores, offices and other workplaces, and be comfortable and confident that what matters most here is doing your best to make health and well-being within reach for everyone on a daily basis.
Walgreens has a proud legacy of valuing diversity and fostering inclusion more than 100 years-strong, and we're still living that commitment. We intend to be recognized as a “Next Practices” company for diversity and inclusion – one whose cultures, people, perspectives and workplaces reflect the current and future customers we serve while delivering superior business performance.
Walgreens has over 9,500 stores in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.
10,000 employees or more
https://www.walgreens.com/