This is a Full Time Position
Compensation Range: $19.82 TO $29.74
Benefits: Medical, Dental, Life, Retirement, Paid Time Off
Position Classification: Non-Exempt
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Supervisory-Specific Performance Expectations, Duties, and Responsibilities:
Position-Specific Performance Expectations, Duties, and Responsibilities:
- Shows patients to the examination room and prepares them for the provider.
- Records patients’ past medical history, vaccine status, vital statistics, and medication reconciliation.
- Maintains compliance within the department and clinic, as well as within state and federal regulations and policies.
- Working knowledge of phone: answers, greets, and directs by phone. Takes messages and documents in the patient’s record.
- Cares for instruments, i.e., cleaning, packaging, and sterilizing (where sterilization equipment is available).
- Participates in mandatory in-services and attends staff meetings.
- Follows policies and procedures.
- Demonstrates knowledge of emergency preparedness and participates in drills.
- Respects the confidentiality of patient records and uses complete discretion when discussing patient information in accordance with HIPAA.
- Utilizes all department forms and documents in Electronic Medical Records (EMR) appropriately.
- Identifies victims and the process for reporting abuse.
- Collects, labels, and transports all specimens appropriately.
- Demonstrates proper techniques when setting up for procedures.
- Demonstrates knowledge of emergency and routine equipment and procedures.
- Collaborates with patient care planning. Actively participates in education specific to patient diagnosis and needs.
- Assists providers with special tests and procedures.
- Acts as a resource person to other staff members.
- Maintains a positive and supportive behavior towards team members, staff members, and other departments within the organization.
- Participates in process improvement teams or in interdepartmental efforts.
- Assesses every patient for safety, medication dosage appropriateness, and other needs.
- Acts as a liaison between patients, families, providers, and staff.
- Completes workload as assigned.
- Administers medication and performs treatment in accordance with standards of care. Translates medications into pediatric doses and uses proper equipment for the patient’s size and age.
- Floats to other clinical departments as assigned.
- Performs other duties as assigned.
Organization-Specific Performance Expectations, Duties, and Responsibilities:
- Demonstrates full commitment to the CHOICE values of MRH and consistently represents the organization in a positive, professional manner.
- Establishes and maintains effective verbal and written communication, fostering positive working relationships with patients, staff, and vendors.
- Adheres to the MRH attire and dress code in accordance with organizational policies and procedures.
- Exhibits initiative and self-motivation; maintains a consistent level of productivity and manages time and responsibilities effectively.
- Completes all required annual education, training, in-services, and licensure/certification updates; actively participates in departmental and organizational meetings or reviews meeting minutes as required.
- Maintains strict patient confidentiality at all times.
- Reports to work punctually and completes assigned duties within established timeframes.
- Actively contributes to departmental and organization-wide performance improvement and continuous quality initiatives.
- Ensures compliance with all regulatory requirements, maintaining adherence to departmental, hospital, state, and federal standards and policies.
- Follows all infection control, safety, and risk management procedures to maintain a safe environment for patients, the public, and staff.
QUALIFICATIONS
- Must be at least 18 years of age (21 for positions requiring driving, with a valid driver’s license).
- Must be legally authorized to work in the United States.
- Must successfully pass a background check.
- Must successfully pass a pre-employment drug screen and breath alcohol test (if applicable).
- Must complete an Employee Health meeting prior to starting employment.
EDUCATION, LICENSURE(S), AND CERTIFICATION(S)
| Preferred | |
ââââ | ââââ | Successful completion of a Medical Assistant Course. |
ââââ | ââââ | Must be Certified or Registered. |
ââââ | ââââ | Current Basic Life Support (BLS) certification (or be obtained within ninety (90) days of hire). |
EXPERIENCE
| Preferred | |
ââââ | ââââ | One (1) year experience with patients in a clinic setting. |