CES Coordinator

IMMEDIATELY HIRING! EMS CES Coordinator in Manchester, NH!

Starting Salary: $90,000 - $110,000 depending on experience

Application Deadline: Thursday September 3, 2027 at 5PM EST

Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We

are caregivers, first and foremost and we will be there when you need us.

With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality

medical care, primarily in the areas of emergency and patient relocation services around the world.

JOB SUMMARY

The CES Coordinator is accountable for the provision of quality, outcome-based educational programs

and practice support which promote initial and ongoing competency and continuous development of

caregivers. This position provides support to internal/external customers under direct supervision of the

Regional Manager of Clinical Operations. The Clinical Educator I helps design, teach, and evaluate basic

and advanced life support training programs, acts as an internal training and organizational

development consultant, and provides clinical career development resources and plans.

ESSENTIAL FUNCTIONS/DUTIES

• Acts as a clinical resource to basic and advanced caregivers. Maintains a knowledge base of

current standards of care and standards of practice and ensures compliance to those

standards.

• Develops, organizes, implements and evaluates education and programs to ensure

competencies of basic and advanced caregiver personnel.

• Use multiple approaches and sources of information to identify and validate caregiver

learning needs. Conducts learning needs assessments regularly to identify organizational,

departmental and service line education and practice needs. Incorporates teaching

methodologies appropriate to the learner and the outcomes.

• Participates in the departmental short-term planning related to education and practice

support.

• Works closely with operations and service line leadership to ensure the overall integrity of

the entire team and provides clinical support.

• Works closely with local leadership and customers in assisting with outreach education.
• Assist with the development of area-specific orientation of local protocol and procedures for

new employees.

• Accountable to working with the Operations Manager and/or Regional Director to ensure

clinical and service delivery issues are addressed promptly.

• In conjunction with clinical practices and clinical quality leaders, participates in the ongoing

development, implementation and evaluation of the clinical quality management program

designed to measure and ensure that patient care delivered is commensurate with company

and customer expectations

• Ensures ongoing continuous clinical quality improvement/assurance at the operation level.
• Assists in auditing, and managing crews' certifications, education completion, and employee

health requirements.

• In conjunction with the National Director of Controlled Substance, serve as a resource for all

matters pertaining to Controlled Substances.

• In conjunction with Patient Safety, actively ensures safety and compliance via completion of,

and response to, Safety Management System Clinical Reports

• Integrates data and outcome from Quality/Safety initiatives into education and practice

support.

• Collaborates with GMR Learning and regional clinical operations leadership in the

identification, implementation and revision of all educational activities to ensure compliance

with all accrediting, regulating and credentialing agencies.

• Serves as a resource for outreach education offerings.
• Coordinate and provide instruction for new employee onboarding as directed.
• Assists in the identification of staff for training officer and clinical coach development.
• Works cohesively with Clinical Operations and GMR Learning leaders to develop and

facilitate remedial training.

• Maintain all requirements for and be able to fulfill all essential functions of a care caregiver

within scope as assigned, with the emphasis on being able to observe and evaluate basic

and advanced level clinical caregiver member competency and skills.

• Acts as a role model in area of expertise and professional practice by being self-directed,

maintaining expertise and promoting the profession.

• Other duties as assigned

QUALIFICATIONS

Education:

• Current EMT or EMT-P Certification/License as applicable to scope
• Current Instructor ratings in AHA/NAEMT certifications required

Experience:

• Two years EMS experience required.
• Knowledgeable in prehospital EMS transport.
• Previous teaching experience preferred.

Skills:

• Have a working knowledge of cultural diversity
• Demonstrate the ability to collect pertinent information related to clinical care and potential educational needs of the basic and advanced provider.
• Demonstrated ability to apply adult learning principles in the training environment
• Demonstrate ability to assess educational needs and develop programs to meet the

educational needs of adult learners.

Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark on meaningful work that will make an impact on you and the customers we serve. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Salary: $90k - $110k depending on experience. Check out our careers site benefits page to learn more about our benefit options.

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