The Change Management Engineer designs, implements, and oversees ITIL-based change processes in a regulated federal IT environment.
They evaluate, prioritize, and coordinate changes to critical systems, ensuring minimal disruption and compliance.
Key responsibilities include managing workflows, chairing change advisory boards, using ITSM tools like ServiceNow, developing policies, monitoring KPIs, and training staff.
Qualifications include 4-7 years of ITIL experience, strong risk assessment skills, and the ability to obtain a SECRET clearance.
Preferred qualifications involve ITIL certifications, automation experience, and familiarity with DevOps in regulated settings.
Compensation ranges from $58,100 to $95,900, with policies promoting equal opportunity and accommodations as needed.