Change Management Lead (Prosci Certified)

Job Title:
Change Management Lead (Prosci Certified)

Job Summary:
Next Generation, Inc, is seeking a highly skilled Change Management Lead to join our dynamic team and lead our change management initiatives. As a Change Management Lead, you will work remotely to oversee the development, implementation, and management of change management strategies that drive efficiency and innovation for our organization, in the context of a WorkForce Software implementation project.  You will collaborate closely with senior leadership to understand business objectives and develop effective change management strategies. Your deep understanding of change management principles, along with your ProSCI certification and ability to lead and inspire a team, will be crucial in achieving our goals. This is a remote role, but may require occasional international travel, so a valid passport is a necessity. 

Job Responsibilities:

• Collaborate with senior leadership to understand business objectives and change management needs.
• Build and maintain strong relationships with key stakeholders to drive mutual growth and success.
• Oversee the implementation and customization of change management plans, ensuring alignment with organizational goals.
• Monitor and evaluate the performance of change management initiatives, making adjustments as necessary to optimize outcomes.
• Provide insights and recommendations to senior leadership on potential new change management solutions and opportunities.
• Represent the organization at industry events, conferences, and meetings to promote change management practice.
• Ensure strong communication and collaboration with internal teams to support change management initiatives.
• Stay up-to-date with industry trends and best practices in change management.
• Provide an exceptional experience for clients throughout the change management lifecycle.
• Apply a structured methodology and lead change management communication activities  
• Assess the change impact  
• Complete change management assessments  
• Create change management strategy  
• Identify, analyze, prepare risk mitigation tactics  
• Identify and manage anticipated resistance  
• Consult and coach project teams, manage stakeholders, track and report issues  
• Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan.  
• Develop communication plan and support communication efforts  
• Support and engage senior leaders/coach managers and supervisors  
• Support organizational design and definition of roles and responsibilities  
• Integrate change management activities into project plans 
• Evaluate and ensure user readiness  
• Define and measure success metrics and monitor change progress  
• Obtain buy-in from sponsors, stakeholders and department heads by using holistic, collaborative, change models; utilizing adult learning methodologies, best practices and standard operational procedures while implementing change in four phases: preparation, design, execution and sustainability.

Job Requirements:

• Bachelor's degree in Business Administration, Organizational Development, or a related field.
• A solid understanding of how people go through a change and the change process & experience with Prosci ADKAR® model.
• Prosci certification in Change Management.
• 10+ years of proven experience in managing change management initiatives.
• Deep understanding of change management principles and business processes.
• Excellent leadership and team management skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects simultaneously.
• Familiarity with change management tools and software.
• Strong organizational and time management skills.
• Exceptional communication skills – both written and verbal. 
• Excellent active listening skills with the ability to clearly articulate messages to a variety of audiences while maintaining strong relationships, in addition to motivating others to move towards a common vision or goal  

Job Benefits:

• Competitive FTE salary range based on experience, education, and geographical location of $100,000- $130,000 base.
• Benefits for Full-time employees include:
• Paid time off
• Medical insurance
• Dental plan
• Vision plan
• Life insurance
• STD/LTD
• Paid holidays