Business Processes, Business Transformation, Career Development, Change Management, Coaching, Corrective Action, Cross-Functional, Customer Acquisition, Customer Experience, Customer Support/Service, ERP (Enterprise Resource Planning), Finance, Financial Management, Follow Through, Healthcare, Help Desk, Higher Education, Leadership, Legal, Metrics, Multitasking, Network Support, Nonprofit, Organizational Development/Management, Organizational Skills, Presentation/Verbal Skills, Process Improvement, Project Planning, Project/Program Management, Requirements Management, Risk Management, Sales/Support Engineering (SE), Strategic Planning, Supply Chain, Talent Management, Time Management, Training Program, Writing Skills
Piper Companies is looking for a Change Management Lead to join a healthcare organization based in Baltimore, MD.
Responsibilities of the Change Management Lead include:
- Lead organizational change management efforts for a large-scale Workday implementation
- Drive organizational readiness and user adoption across Workday HCM, Supply Chain, and Finance modules
- Develop and execute change management, communication, stakeholder engagement, and adoption strategies
- Partner with executive sponsors, project managers, implementation partners, and business leaders to support implementation goals
- Participate in project meetings, workshops, discovery sessions, and executive updates while providing change management expertise
- Conduct change impact assessments and evaluate organizational readiness
- Develop communication plans, training materials, job aids, and end-user support resources
- Monitor adoption, engagement, and readiness metrics and recommend corrective actions when needed
- Identify, manage, and mitigate resistance, risks, and change-related challenges
- Serve as a trusted advisor to leadership throughout the implementation lifecycle
- Coordinate stakeholders, manage timelines, and ensure key change management milestones are achieved
- Deliver a high-touch customer experience by proactively supporting stakeholders and anticipating organizational needs
- Build credibility quickly and foster strong working relationships across all levels of the organization
Qualifications for the Change Management Lead include:
- 2+ years of change management experience
- Experience supporting at least one full Workday implementation required
- Familiarity with Workday HCM, Benefits, Payroll, Talent, Supply Chain, Finance, or related modules
- Strong project planning, organization, and time management skills
- Experience developing communication strategies, training programs, and user adoption plans
- Excellent verbal, written, facilitation, and presentation skills
- Strong stakeholder management, relationship-building, and customer service skills
- Ability to manage multiple priorities and drive projects forward in a fast-paced environment
- Proven ability to guide teams through organizational change and hold stakeholders accountable to deadlines
- Ability to establish trust, influence decision-makers, and work effectively across all levels of an organization
- Highly organized, proactive, structured self-starter with strong follow-through
- Prosci certification or formal change management training preferred
- Experience conducting change impact assessments and organizational readiness activities preferred
- Healthcare or nonprofit industry experience preferred
Compensation for the Change Management Lead includes:
- Salary Range: $80.00-100.00 per hour, depending on experience
- Comprehensive Benefit Package: Cigna Medical/Dental/Vision, 401K, Paid Holidays, PTO, Sick Leave as Required by Law
This job is open for applications on July 7th, 2026. Applications will be accepted at least 30 days from the posting date.
Keywords: Change Management, Organizational Change Management, OCM, Workday, Workday Implementation, Workday HCM, Workday Human Capital Management, Workday Finance, Workday Financial Management, Workday Supply Chain, Workday Benefits, Workday Payroll, Workday Talent, ERP Implementation, Enterprise Transformation, Digital Transformation, Business Transformation, Organizational Readiness, Change Readiness Assessment, Change Impact Assessment, Stakeholder Management, Stakeholder Engagement, Executive Communications, Communication Strategy, Change Strategy, User Adoption, End User Adoption, Adoption Planning, Training Development, Training Strategy, Learning and Development, Job Aids, End User Training, Leadership Coaching, Business Process Change, Process Improvement, Project Management, Program Management, Cross-Functional Collaboration, Workshop Facilitation, Requirements Gathering, Organizational Development, Employee Engagement, Risk Mitigation, Resistance Management, Change Champion Network, Implementation Support, Go-Live Readiness, Post-Go-Live Support, Customer Experience, Customer Service, Healthcare Technology, Healthcare Systems, Nonprofit, Higher Education, Enterprise Systems, Strategic Communications, Prosci, Change Enablement, Change Leadership, Baltimore, Maryland
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